Xbox One S crashing during multiple games and users

Thanks again for all the help. Just in case any info that I can give may help me or others: The Xbox itself is not crashing it's just the game. The game hangs and you can still "quit" the game and then start anything else (including the game that just
crashed). When it hung/crashed I could still hear the music that was playing in the game as it hung all the way until I quit the game. I let it sit for a minute or so just to see it it would correct the problem with no luck. Just because others had mentioned
power I even unplugged the USB that was charging the controller. Still crashed.

Obsessive Power thanks for the help. I'm holding out that it's a patch/update fix because I've seen lots of others having the same problem.

Just a pole to the others that are having the problem:

1) Is it only on the "S" model that is having the problem? I have 1 "S" and 2 original Xbox One and only the "S" is having the problem.

2) When did the problem start? Mine started about a week ago.

3) Has anyone found a fix?

It's not on launch. It happens anywhere from 5 to 20 minutes AFTER the game has been playing. It's both digital and disc. And it's different users. I've done several resets. I have 2 older Xbox Ones that are not having this problem only the "S" model.

Im sorry to hear your having issues. If mixer and pther streamiing apps work fine as you say, then the issue might be with the xbox internals. Some games use more movng parts than others and may cause over heating. I hope you find a solution. Worst comes
to worst, if its under warranty you can uave it sent in for evaluation. Wosh you the bat of luck.

Hey Bonzadams,

I'd be happy to provide some input. I read over the thread and I understand now that the games are crashing to the home screen after playing, and NOT the console.

For issues like that, we generally follow this
guide. It's a step by step guide all relating to games crashing, freezing or simply not starting. You can skip what you have already tried.

If you have already tried a
soft factory reset, I would suggest simply uninstalling the games having the issues and re-install them. Make sure when doing so to save any game updates for later until the games themselves are done downloading.

I hope that information is helpful!

I'm glad someone step up! I'm having the same trouble with my Xbox one S. It's very frustrating having this problem for 2 weeks straight. I tried everything, restarting my console, removing my account, and even changed my wifi cable.