Xbox One S controller wireless doesn't save pairing and no vibration in wireless mode for ...

I have bought the new xbox one wireless adapter for windows, and I have to report an issue.

I have been on the phone for 62 minutes to resolve the fact that the xbox one controllers using the wireless adapter do not vibrate. (The controller did vibrate once, and only once, for a second. It has now stopped altogether)

I have tested the controller using the wired connection and it is working as intended.

This is a blatant issue that needs to be resolved on the software side. The software that windows installed to run the adapter is not passing the vibration through and should be updated. The xbox 360 wireless receiver worked with vibration and now the xbox
one wireless receiver doesn't.

I also see no controller settings or a program to modify them (I assume that the xbox one controller settings feature to be released soon will also be given out to windows)

Why do I not get Vibration, and can it get fixed?

Looking at the guide it says thus:

"The Xbox Wireless Controller that comes with Xbox Series X|S includes a feature that allows for quickly switching between a paired Bluetooth device and an Xbox console or a PC using Xbox Wireless. If the controller is connected to a Bluetooth device, double-press the Pair button and the controller will immediately switch its connection to the last Xbox Wireless connection it was paired to. Then, to switch back to the paired Bluetooth device, press and hold the Pair button to start pairing mode".

This only works between a the controller paired to a PC with Bluetooth or another PC or Xbox paired via the proprietary 'Xbox Wireless' protocol. So, if you're using an Xbox Adaptor on your laptop and also own an Xbox you can only pair it to one of them. If you want to quickly swap between console and PC you'll have to use Bluetooth on the PC.

It's the same issue you'd get if you owned two consoles, you can only pair a controller to one console.

[quote user="Paladin Evans"]i don't want a wireless controller. didn't you read that?[/quote]Unlike the 360's wireless controller, when the Xbox One's wireless controller is plugged into USB it switches to a wired mode of operation (the PS3's controllers
did the same thing).

To the OPs problem for no sound and no vibration that should be fixed with the latest driver updates.

For pairing, how are you pairing the controller? I have mentioned this on other posts, one easy alternate way to pair is to have your controller connected wired to the PC, plug in the Wireless Adapter to the PC as well, wait like 5 seconds, and unplug the
controller, the driver stack will automatically have paired the controller to the adapter, just like on the Xbox.

Once you pair the controller successfully and never use that controller for any other PC or Xbox, then the address of the adapter is saved in the controller. Repairing to the same adapter is not required. If it is not connecting, plug/unplug the adapter
instead to reset the adapter.

We are working with our partners to address some of the major issues.

Hello, I read your question, and I believe I understand your position. The Xbox Ambassadors are here to help.

I can understand your controller not working and believing it has a vibration caused malfunction. One of my controllers was vibrating after I got eliminated in fortnite one time, and never stopped vibrating after that. Even if I plug it in now after about
six months of no use, it will still rumble uncontrollably. I have found that proper controller maintenance, care, and cleaning is essential to a long-lasting controller life. May I ask you, is it a corded or wireless controller? If it is a corded one, I would
suggest changing the cord leading up to it. If it is a wireless controller, I suggest unpairing it, then pair it back to the Xbox.