Xbox One S controller update issues

It is a wired Hornet headset, Console is Xbox One S, I have updated my Controller in hopes that it would help solve the issue which it has not. (It was still low before the controller update).

There is no Bluetooth radio component in the Xbox One S console itself.

The controllers connect to the Xbox One S the same way the controllers connect to the original Xbox One: proprietary RF. You could technically connect an Xbox One S controller to an original Xbox One, and an original Xbox controller to the Xbox One S.

The Bluetooth functionality in the new Xbox One S controller is specifically made for connecting the controller to a Windows 10 PC with the "Anniversary" update, which has the drivers needed for the controller when connected via Bluetooth.

Hey Nicola,

Thanks for keeping us updated. What model controller do you have? The Xbox one generation or the Xbox one S generation controller? Currently, only the Xbox one S and X controllers have Bluetooth capability. You may also want to check out this link if you
haven't already :
Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller

Hello Rob M, My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing issues with your Xbox One S controller and the prompt to switch to a keyboard and mouse, let's try the follow to solve this problem:

1. Connect your controller to the Xbox One S using a USB cable and check for any available updates. To update the controller, go to the Xbox Accessories app on your console and follow the instructions to update the firmware if an update is available.

2. Try re-syncing the controller with your Xbox One S. To do this, press and hold the Xbox button on the controller until it turns off. Then, press and hold the pairing button on the front of the Xbox One S console until the Xbox button on the controller starts flashing. Allow them to sync, and the controller should reconnect.

3. Ensure that the batteries in your controller have enough charge. If the battery is low, it may cause connectivity issues. Try using fresh batteries or connect the controller to the console using a USB cable to eliminate any battery-related problems.

4. Keep other wireless devices, such as routers or smartphones, away from the Xbox One S console. These devices can sometimes interfere with the controller's signal, causing connectivity problems.

5. Perform a power cycle of your Xbox One S by turning it off, unplugging the power cord, waiting for a few minutes, and then plugging it back in. Turn on the console and see if the issue persists.

6. If you're using a wired controller, try connecting it to a different USB port on the console. This can help identify if the issue is with the USB port itself.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I tried everything already in that guide.

My Xbox One S controller is running firmware 3.1.1215.0.

I can't tell if is it the controller or is it the Xbox One S.

My feeling says it is cause by the Xbox One S update of last weekend, cause it was working before.

And also, i did a hard reset and like i wrote before the controller was working wireless, till during the setup it did an update and a restart. After this i could not connect the controller wirelles anymore.