Xbox One S Controller Loud Hissing Noise when Connecting Headset

I have the new Xbox One S Controller - when using the headphone adapter for the Xbox One Controller with the Tritton Headset - I get loud hissing sound. The Xbox Elite Controller however works fine, when connected to the Xbox One S Console. Is this something
to do with the update of the software on the controller, as the Elite controller has not been updated, so far as I am aware. Any suggestions?

:)

 

Xbox 360 Bluetooth Headset problem

All who complains about the hissing noise every headset does that as in the regular wired mic just not as loud. Secondly the beeping noise when u put it on mute is to remind u that u have it on mute like any other Xbox wireless mic @_@

 

Odd noise coming from controller.

I recently noticed that my XBox One S controller has been making an odd noise. It's a faint, somewhat high pitch noise. It seems to be coming from the area of the headset jack.

This noise is only present when my controller is directly hooked up to my XBox One S using my charge and play cord. When using only batteries, the noise is not present. Also, when I plug in a headset, the noise goes away. I have
also tried one of my older controllers, and it doesn't make a noise at all.

Other than this odd noise, the controller still works perfectly fine.

What could be causing this noise, and does this mean my controller may already be on it's way out? (Keep in mind I haven't been using this controller very long. Maybe about 2 months.)

 

Hey Johny! It might have something to do with the update. Did you see if your controller needs an update at all? You can do this by connecting it to the micro usb cable then go to settings, Kinect and devices and select controller then choose update to see
if it has the latest update.

 

Thanks for the response Maximum Extreme - when the controller was set up with the new Xbox it updated automatically, so the update has been done. It's strange it only happens with the Xbox One S Controller that came with the new console. It works fine
with the remote that hasn't been updated. Is there anyway to reverse the update to the previous software?? Thank you.

 

Hello, I am experiencing the exact same issue. I got myself some new headphones and there is a loud hissing noise when connected to the Xbox One S controller. The volume decreases, when turning mic monitoring all the way down (it has a line-in mic), but
is never fully disappears.

 

Hello
Johny Cash 100,

Do you have another controller that you can test your headset on?

Headset issues / Troubleshooting


Try the headsets on another controller and let me know if that helps so we can determine if it's an issue with your

headset or controllers.

Felix

xbox forums support