Xbox one S console not turning on

Hi there Angelo,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox One S not turning on. I recommend to try the following article: Your
Xbox One X, Xbox One S, or original Xbox One console won't turn on.

Give this a try and let us know the results.

Hey there SpaceTsar!

Sorry to hear you are running into these issues with the Xbox One console, Is it the original, a One S or the One X?

Please follow the links below to troubleshoot this issue.

• Troubleshoot Xbox One unexpectedly turning off
• The Xbox One S or Xbox One X console won't turn on
• Original Xbox One Power Supply Solution

Give it a try and let us know if this has helped.

Hi there Mandargawad,

sorry to hear and if the isue is not to fix you can try to start the repair order via https://account.microsoft.com/devices/

Hope this helps and please keep us informed

Make sure you are using the correct HDMI port.

Refer Set up new system solution for diagrams

Step 5: Connect the console to your TV

The Xbox One S console system includes one HDMI cable. You can use this cable to connect the console to an HDMI-compatible TV or HDTV. Here's how:

1. Connect the HDMI cable to the HDMI OUT port on your console (the leftmost HDMI port on the back of your console).
   
2. Connect the other end of the cable to the HDMI input on your TV.

Note: If the included HDMI cable isn’t long enough, we recommend finding a n “HDMI Premium Certified Cable” of the appropriate length. If you need a cable that’s 50 feet or longer, you may want an “Active High-Speed HDMI Cable”.

As a best practice, make sure all the cables on the back of your console are gathered together and directed back and away from the console. If you must run the cables to the side, avoid running cables by the back-left side of the console by placing the console
vertically on the stand. This helps avoid wireless interference that can affect the console’s ability to reliably connect to Wi-Fi or decrease your wireless controller’s range.

Hi there ,

sorry to hear and if the isue is not to fix you can try to start the repair order via https://account.microsoft.com/devices/

Hope this helps and please keep us informed

I contacted microsoft support, they have stopped repair orders now so I am left with only option to reach out to local NON microsoft repair shops. so lovely support!!!