Xbox One S black screen with a green bar on top upon startup

Discus and support Xbox One S black screen with a green bar on top upon startup in XBoX on Consoles to solve the problem; I just turned on my Xbox One S to go on YouTube for a bit and it turned on fine, however nothing was showing up on my tv aside from some pixels and a... Discussion in 'XBoX on Consoles' started by VereFlores, Feb 10, 2021.

  1. VereFlores
    VereFlores Guest

    Xbox One S black screen with a green bar on top upon startup


    I just turned on my Xbox One S to go on YouTube for a bit and it turned on fine, however nothing was showing up on my tv aside from some pixels and a green bar on the bottom right. I could still hear myself navigate with the controller through my headset. I tried power cycling it multiple times (digital edition so I used the sync button during the cycling), and nothing helped (if anything, the green bar moved to the top of the screen).

    After the first cycle, however, I started hearing a high pitched noise coming out of the xbox itself. Can't figure out what I can do aside from sending it in for repair.

    My family is pretty careless sometimes and the xbox is in the living room so it's possible someone damaged it but it was working just fine yesterday.

    Bought it new back in December 2019. It's the One S 1TB digital only edition. Problem started happening around 11:10 pm PST on Feb 9.

    Edit: Feb 10, 12:10 am PST. Decided to try turning it on again and it worked fine? Odd.

    :)
     
    VereFlores, Feb 10, 2021
    #1
  2. StuartATrueRed Win User

    Xbox One splash screen

    Microsoft haven't said it is. I believe the green Xbox One startup screen will stay, and the Xbox Series X/S will get the new Xbox boot up screen.
  3. xStarscream73x Win User

    Black Screen of Death

    Hey Horse Feather!

    The
    System Update Troubleshooter
    has steps that can help - from the first page, select "I need to troubleshoot a system update error", then select which Xbox One model you're using (original, S, or X), and then select the "I am experiencing a startup issue"
    option.

    Give that a shot, and let us know if you see any improvement!
    The scenarios described are stuck on green Xbox startup animation, or no green startup animation where my issue is green startup animation transitioning to black screen.
  4. XBF Houmaidi O Win User

    Black Screen upon startup

  5. TargetAce84 Win User

    Black Screen upon startup

    I would second this. If none of these work, I would have to say the game itself is damaged in some way.
  6. Ricardo Lechuga Win User

    Black Screen upon startup

    Hi Kamonkey12! My name is Ricardo and I'm an Independent advisor ready to help you!

    In this case you will have to perform a factory reset of your console, to do so follow these steps

    On your Xbox console:

    Unplug the network cable if you're using a wired network connection.

    Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    Wait 30 seconds, and then plug the power cord back in.

    Press and hold the Pair button (located on the left side of the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

    Note The Xbox One S All-Digital Edition does not have an EJECT button. On this console you only need to hold the Pair button (steps 5 & 6) and then press the Xbox button .

    Continue holding the Pair and EJECT buttons for 10-15 seconds.

    Listen for two "power-up" tones a couple of seconds apart.

    ***Note If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any "power-down" chirps, that also means this failed.

    You can release the Pair and EJECT buttons after the second power-up tone.

    Once the console restarts, you should see the digital setup experience to guide you through resetting your console.

    ***Note The console restart may take several minutes. If you’re using a wired connection, plug your network cable back into the console. If you have never connected your console to the internet, you will need to connect at least once during the system setup process.
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Xbox One S black screen with a green bar on top upon startup

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