xbox one s - black screen, troubleshoot unsuccessful

Discus and support xbox one s - black screen, troubleshoot unsuccessful in XBoX on Consoles to solve the problem; I'm in the troubleshooting menu but when I choose to factory reset my Xbox it won't respond, the console chirps as if it is turning off and my... Discussion in 'XBoX on Consoles' started by KatyaOdell, Dec 18, 2021.

  1. KatyaOdell
    KatyaOdell Guest

    xbox one s - black screen, troubleshoot unsuccessful


    I'm in the troubleshooting menu but when I choose to factory reset my Xbox it won't respond, the console chirps as if it is turning off and my controller turns off but nothing happens

    Black screen

    Trouble shoot menu

    Continue - screen goes black

    Keep everything reset - chimes and freezes

    Factory reset - chimes and freezes

    Offline update - chimes, shows preparing console 0% and freezes

    Turn this xbox off - chimes and does nothing, can not use dpad to change options

    Always stays on tho

    anything would help, ive looked everywhere.

    could it be motherboard connectors / receptors

    :)
     
    KatyaOdell, Dec 18, 2021
    #1
  2. TimVan Staden Win User

    xbox one s - black screen, troubleshoot unsuccessful

    I am unable to get to the dashboard on my Xbox. It restarts and the first screen says say ‘Xbox open that’. Then black screen. I am able to press home and it goes to screen where I can turn off the console or remote or restart the console. I have also tried to hard reset
  3. Jesse E' Win User

    xbox one s - black screen, troubleshoot unsuccessful

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm afraid that appears to be an issue with the device Hard drive and the console will need to be repaired.

    Since it isn't under warranty anymore I'll suggest you take it to a local departmental store so their repair department take a look at it and you can take it home the same day.

    If you want Microsoft to do it, then please see the out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...
  4. SpyrosKap Win User

    Black screen

    I bought my Xbox One S in December 2018 and currently i'm experiencing 2nd black screen in a few months.

    I got first black screen in January 2019 and got my xbox fixed by Microsoft. Now in June 2019 i got 2nd black screen. So frustrated!

    I'm curious what did they fix? What is causing black screens? I'm also playing my games on external hard drive to not strain the internal hard drive but black screen keeps happening.

    I've tried troubleshooting steps (except the usb update cause i don't remember my dashboard version and i still have black screen) so i'm confused nothing works.

    I'm thinking if it gets fixed for a 2nd time i'm going to sell my Xbox One S and buy an Xbox One X so maybe i would have better luck with different hardware. I really don't know... my white Xbox 360 Pro is still alive and never got red ring of death and
    Xbox One S keeps breaking with black screens. I'm lucky with Xbox 360 but so unlucky with Xbox One S. I'm so disappointed with Microsoft hardware.
  5. crocmoniter Win User

    Xbox issue

    My Xbox one S shows a black screen and the two options are to restart or troubleshoot when I try to restart or reset the consul a load to 5% and then it takes me right back to that same screen with the two options can you help please
  6. CrazY1985 Win User

    Black Screen Recovery Unsuccessful

    I've had this myself three times already. Had to ship in my console every time because nothing could fix it.
Thema:

xbox one s - black screen, troubleshoot unsuccessful

Loading...

  1. xbox one s - black screen, troubleshoot unsuccessful - Similar Threads - black screen troubleshoot

  2. Minecraft login leads to black screen when trying to log in through curse forge (see video).

    in XBoX Accessibility
    Minecraft login leads to black screen when trying to log in through curse forge (see video).: https://youtu.be/O0Tie1c7y_Y e123bf9c-a245-48ef-a617-5755283124a8

  3. Can I play Xbox CODMW2 black screen appears at start up on the campaign I can play...

    in XBoX Games and Apps
    Can I play Xbox CODMW2 black screen appears at start up on the campaign I can play...: Xbox call of duty modern warfare two campaign cannot play black screen I can play multiplayer but when you go to campaign goes to black screen, I reinstalled reset reset all of Xbox deleted all...

  4. Steam game OMSI2 black screens my PC when it loads a different part of the map

    in XBoX Games and Apps
    Steam game OMSI2 black screens my PC when it loads a different part of the map: my PC, Lenovo AIO 3 24are05, 8GB ram *7.40GB usable* *Windows 11 24H2 *also experienced with previous versions of windows 10 and 11* When using omsi 2 on steam, which the recommended minimum RAM...

  5. My Rocket League game occasionally crashes to a black screen and all PC fans then spin to...

    in XBoX Games and Apps
    My Rocket League game occasionally crashes to a black screen and all PC fans then spin to...: Hello: My Rocket League game occasionally crashes to a black screen and all PC fans then spin to their highest level. I have to manually turn the computer off as a result. I have an i9-14900K CPU...

  6. Black ops 6 goes into desktop screen

    in XBoX Games and Apps
    Black ops 6 goes into desktop screen: The game loads up but once it goes to the home screen it goes into desktop top screen. I can still hear the game in the background but I'm not able to see the game itself. My mouse cursor goes...

  7. MCC on PC: Black Screen after starting a campaign

    in XBoX Games and Apps
    MCC on PC: Black Screen after starting a campaign: i keep getting black screens after trying to load into any campaign missions on coop with friends, After 30 seconds its boots the other people and just doesnt let us play...

  8. Black screen of death and can't open troubleshoot menu

    in XBoX on Consoles
    Black screen of death and can't open troubleshoot menu: I need some help y'all. After the last update my Xbox did the back screen of death. I tried to power cycle it, restart it, and factory reset it to no avail. The troubleshooting menu never comes...

  9. Black Screen on start. Unable to troubleshoot.

    in XBoX on Consoles
    Black Screen on start. Unable to troubleshoot.: Not used the Xbox One in a while so went to update it today, at some point during the installation something must have gone wrong as when i came back a while later it was on a black screen with...

  10. XBOX ONE Black Screen with no access to Troubleshoot Menu

    in XBoX on Consoles
    XBOX ONE Black Screen with no access to Troubleshoot Menu: after a recent update in July 2021, my Xbox one x console is experiencing a black screen of death. I have tried the following but nothing worked. 1. Console powers on but no display or welcome...