Xbox One S black screen and powers off

Discus and support Xbox One S black screen and powers off in XBoX on Consoles to solve the problem; Hello I purchased and Xbox One S - Gears of War 2tb limited edition a few weeks back and I've been having a consistent issue. When going to play a... Discussion in 'XBoX on Consoles' started by Avabh1001, Oct 16, 2016.

  1. Avabh1001
    Avabh1001 Guest

    Xbox One S black screen and powers off


    Hello

    I purchased and Xbox One S - Gears of War 2tb limited edition a few weeks back and I've been having a consistent issue.

    When going to play a video (the app doesn't seem to matter as it's happened with several... But, for example: Hulu, HBO Go, Amazon Prime) the screen will go black but I will still hear the sound continue for a brief period of time. Then the sound will cut
    out and the Xbox will power off on it's own. It does not start up again on it's own. I have to start it back up manually... Which then it works fine.

    This only seems to happen when the video first begins playing and only when I've had the Xbox in instant on power mode.

    I've tested every setting I could think of that might be related... IE: Video/Display settings. I did a full power reset, cleared cache (held down the power button, unplugged the Xbox for a free minutes and plugged it back in). I even did a hard reset to
    default settings. No dice.

    But here's the real kicker... I exchanged the Xbox at GameStop for a new one... And it's doing the same exact thing. So, my best guess is this a software firmware issue, but I thought I would see what Xbox support might be able to offer before I return the
    console completely.

    Please help!

    :)
     
    Avabh1001, Oct 16, 2016
    #1
  2. error code E303 00000000 800706BE

    I have a problem with my xbox one it powers up and comes on with a black screen iv tryed too reboot it and spoke too xbox support but still not coming on same black screen its coming up with system error and a error code that no one seems no at support what
    it is anyone help
     
    PassivePython, Oct 16, 2016
    #2
  3. KiefroARc
    KiefroARc Guest
    New xbox wont start.

    I'm having an issue where the xbox powers up. And the "xbox one" screen comes on. But the picture is blurry. Then when the controller should appear on the screen to go through the set up. It doesn't. And the screen just goes black. Any ideas what could be
    wrong?
     
    KiefroARc, Oct 16, 2016
    #3
  4. Avabh1001
    Avabh1001 Guest

    Xbox One S black screen and powers off

    ok, so it has been 3 days and no response... I guess this is what I should expect from Microsoft support?
     
    Avabh1001, Oct 20, 2016
    #4
  5. Avabh1001 Win User

    Xbox One S black screen and powers off

    ok, so it has been 3 days and no response... I guess this is what I should expect from Microsoft support?
  6. delboy pat Win User

    Xbox one black screen after restart no error codes

    come back off holiday plugged my xbox one in it starts the green screen and then go,s black i can hear it working but it does not bring up main screen to sign in. i have tryed to hard reset it and taking out the power supply but still no joy please can anybody
    help
  7. JARATT Win User

    Black Screen of Death

    I had the same thing. Turn on, remove disk. Turn off. Unplug the power cord from the power brick. Wait one minute. Plug back in, Turn on. That worked for me.

    I also ran into another black screen fix online. See link to article on segmentnext.com below:

    segmentnext.com/.../xbox-one-black-screen-fix
  8. StevenEngage86 Win User

    Xbox one powering on to a black screen after logo screen.

    My friend recently had this start happening, he turned it on for the first time in a while to install Advanced Warfare and was met with a clicking noise for s few min, he turned it off and waited a few min, when he turned it back on it will show the Xbox
    boot logo and go straight to a black screen. He;s tried all every power down option and gets a black screen no matter what.
  9. enderdragon605 Win User

    App/Game shortcuts now showing ms-resource names only on Home pane

    I had the same ms-resource:LABEL_MESSAGIGN_APP_DISPLAYNAME issue yesterday and today I now have a black screen on start-up (after the green xbox one screen displays). I tried power 10 seconds, power switched off, and the hold eject and power on for 5 seconds
    but nothing.
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Xbox One S black screen and powers off

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