Xbox one s audio issues

Discus and support Xbox one s audio issues in XBoX on Consoles to solve the problem; I just upgraded to the xbox one s on launch day. I have had audio issues where the sound goes silent for a couple seconds then comes back. It happens... Discussion in 'XBoX on Consoles' started by fugettaboutit77, Aug 9, 2016.

  1. fugettaboutit77
    fugettaboutit77 Guest

    Xbox one s audio issues


    I just upgraded to the xbox one s on launch day. I have had audio issues where the sound goes silent for a couple seconds then comes back. It happens intermittently and on any media such as games, 4k discs, YouTube and streaming netflix and hulu. I have
    tried another HDMI cable and all HDMI ports on my tv. I tried other audio formats. I have swapped out my xbox one s at the store and have the same issues with the other one.

    :)
     
    fugettaboutit77, Aug 9, 2016
    #1
  2. WYLD STALLYNS77
    WYLD STALLYNS77 Guest
    UHD bluray problem XBox one S

    Mine is doing the same on Xbox One S ... and plus the Audio Sync issues make it like watching a Bruce Lee flick
     
    WYLD STALLYNS77, Aug 9, 2016
    #2
  3. S99YAS 85
    S99YAS 85 Guest
    Xbox one s 4k / audio cutting out every 30 secs

    Hi

    having some audio issues with my one s via home cinema, details below

    UE48JU6400 = 4k Samsung TV

    HT-J7750W = Samsung blu ray 7.1 home cinema 1080p with 4k upscale

    Setup connection sequence - Xbox One S > HT-J7750W > UE48JU6400

    Problem - Unable to set xbox to display 4K resolution but audio works fine

    Setup connection sequence - Xbox One S > UE48JU6400 (Using ARC) > HT-J7750W - This allows the 4K with HDR settings to be available and display correctly

    Problem - Audio cuts out every 30 seconds for 1 - 2 seconds

    Troubleshooting carried out -

    Switched audio to tv speakers, this resolved issue

    Connected optical cable from Xbox One S > HT-J7750W, changed settings on xbox to allow optical audio still same issue

    Tried another HDMI cabe from Xbox One S > UE48JU6400, still had same audio cutting out issue

    so issue seems with the audio getting from the tv to the home cinema i would assume, anyone else having the same issue?

    Additional Research of issue - Have looked in to this issue online and some people had the same issue with LG tv's which has now been resolved by a software update to their tv.
     
    S99YAS 85, Aug 9, 2016
    #3
  4. consumedsoul
    consumedsoul Guest

    Xbox one s audio issues

    Bizarre - haven't encountered the issue at all.
     
    consumedsoul, Aug 9, 2016
    #4
  5. XCLO1X
    XCLO1X Guest
    No issues with mine either. Had an older receiver that did that, but was on every source, not just Xbox.
     
    XCLO1X, Oct 31, 2018
    #5
  6. Paruchda Win User

    Xbox One S - DVD & Blu-ray audio out of sync - DVD audio/video sync worse

    UPDATE: Xbox One S returned. No solution for audio sync issue on DVD/Blu-ray playback.

    After scouring the internet I cannot find a solution. The Xbox Support seems to be correct. There was an issue with the Xbox One S where the audio was not in sync with the video on DVD and Blu-ray playback. I returned the Xbox One S.

    Hopefully few other experience the issue.

    Good Luck!
  7. XBF Ezra G Win User

    Fone de ouvido/Controle Xbox One[Headset / Xbox One Controller]

    Hello Celio,

    Thank you for your post. I understand you are experiencing an issue with audio on your Xbox One. Besides HDMI and using the Xbox One Controller for audio, the Xbox One supports S/PDIF Optical audio output. For more information, check out this article:

    Choosing speaker audio settings - Xbox One    .

    I hope this information helps.
  8. WYLD STALLYNS77 Win User

    UHD bluray problem XBox one S

    Mine is doing the same on Xbox One S ... and plus the Audio Sync issues make it like watching a Bruce Lee flick
  9. XCLO1X Win User

    Xbox one s audio issues

    No issues with mine either. Had an older receiver that did that, but was on every source, not just Xbox.
  10. consumedsoul Win User

    Xbox one s audio issues

    Bizarre - haven't encountered the issue at all.
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Xbox one s audio issues

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