Xbox one s 50k rewards points

TrickOn · Nov 10, 2016

Hi, i preordered an xbox one s using the 50k reward points / express delivery offer as sent via email. (i rang the msstore, cancelled my existing preorder and reordered with the code, which i was told was accepted). However i have not received the 50000
reward points in the last 3 weeks.

I asked previously, and was told to wait 15 working days from dispatch, which have now passed.

Can you investigate this issue please?

:)

WOLVERINES1997 · Nov 10, 2016

Missing 50k points for upgrading to Xbox one s from Xbox one

I purchased an Xbox one s on November 24th and I am supposed to get 50k rewards points for upgrading to Xbox one s from Xbox one in the month of November or December. It has been over 30 days and still no 50k points. I called and posted here before and still
no help. Please contact me to correct this situation. Gamer tag . *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

SRX1364049401ID is the customer conversation number that verifies the 50k rewards I was promised customer service rep Eda P

Medicine Bow · Nov 10, 2016

Upgraded to S with 50k Rewards offer, only 30k Rewards Posted

I ordered a new Xbox One S during Black Friday (Order #9870176178) to take advantage of the 50k Rewards upgrade offer shown on the MS Store page. 30k points were just posted to my account. Please correct this and post the full 50k Rewards.

XBLRewards8 · Nov 10, 2016

Hello TrickOn,

Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending no later than the end of next week.

XBLRewards8

Hello TrickOn,

Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending no later than the end of next week.

Anguis Rex

I'm going to brace you before the official response because I have had problems about the One S upgrade as well; you will not be eligible for the 50K points unless you already had an Xbox One and purchased another Xbox One S. Best of luck on the rest.

XBLRewards8

Hello Cpt Ownage,

The upgrade to Xbox One S was a special offer that was sent out to select members in October. Since this was before your registration, you were not eligible for that offer.

Elessar1191

Ah right, well I also saw the one about upgrading worth 30k reward points. I thought that was for current XB1 owners upgrading to XB1-S and the other that I mentioned worth 50k for 360 owners upgrading to a brand new XB1/XB1-S.

Not exactly their finest hour in clarity. Still I expect some points coming my way as the offer was the only reason I chose to upgrade and buy it direct from Microsoft - even if its the lower 30k amount.

Thanks for the heads up though.

XBLRewards3

Hi Kalashnikov. They are pending in your account now!

Xbox one s 50k rewards points