Xbox One S 50k rewards credits not showing

I recently purchased a Xbox One S from Microsoft's online store and used the Xbox Live Rewards 50k promo code. It linked my order with my XBLR account. I haven't gotten my 50k rewards credits. It has been 15 days since shipment. Please help. I would very
much like my reward credits now especially in time for week 2 sales.

:)

 

Bought Xbox One S for Christmas and haven't received Reward program credits

I'm part of the Rewards program, and I purchased an Xbox One S for Christmas during the 50k promotion and didn't receive the credits. The Rewards program was having a promotion, if you sign into an Xbox One S you'd receive the credits within 15 days.

 

Bought XBox One S via email promotion - still no 50k credits - been 30 days since buy date!

Bought the XBox One S via an email promotion, of which the reward was to be 50,000 XBox Live Rewards credits.

I have met all the requirements stated under the Terms and Conditions.

It's been more than 4 weeks since the purchase, and 3 weeks since delivery and log-in, and I still haven't received the 50k Rewards credits.

Please help! This was the main reason that I purchased the One S at this time.

 

Hi Usagi. There is currently a delay in awarding for the console purchases. You should see your Credits pending by the end of the week. Sorry for the inconveniences.