Xbox One S 50k rewards credits not showing

Usagi · Dec 29, 2016

I recently purchased a Xbox One S from Microsoft's online store and used the Xbox Live Rewards 50k promo code. It linked my order with my XBLR account. I haven't gotten my 50k rewards credits. It has been 15 days since shipment. Please help. I would very
much like my reward credits now especially in time for week 2 sales.

:)

DBU X HulkXZ7 · Dec 29, 2016

Bought Xbox One S for Christmas and haven't received Reward program credits

I'm part of the Rewards program, and I purchased an Xbox One S for Christmas during the 50k promotion and didn't receive the credits. The Rewards program was having a promotion, if you sign into an Xbox One S you'd receive the credits within 15 days.

Maddog STS · Dec 29, 2016

Bought XBox One S via email promotion - still no 50k credits - been 30 days since buy date!

Bought the XBox One S via an email promotion, of which the reward was to be 50,000 XBox Live Rewards credits.

I have met all the requirements stated under the Terms and Conditions.

It's been more than 4 weeks since the purchase, and 3 weeks since delivery and log-in, and I still haven't received the 50k Rewards credits.

Please help! This was the main reason that I purchased the One S at this time.

XBLRewards3 · Jan 3, 2017

Hi Usagi. There is currently a delay in awarding for the console purchases. You should see your Credits pending by the end of the week. Sorry for the inconveniences.

XBLRewards3

Hi Usagi. There is currently a delay in awarding for the console purchases. You should see your Credits pending by the end of the week. Sorry for the inconveniences.

XBLRewards3

Hey there. We're seeing two Gamertags with your email. One is Dr Treye and the other is this one, CruellestChimp4. Dr Treye was eligible for the 50k Credits, while CruellestChimp4 was only eligible for the 30k since the 50k offer is for select members. Do
you want to close the CruellestChimp4 account and have your Rewards account default to Dr Treye? If so, we can adjust in the 50k into that account after we disable CruellestChimp4.

XBLRewards8

Hello PureIntellect,

The 50,000 Credit offers were only for select members. Since you registered after the offer became available, it would not have been possible for you to have been selected. You received the default 30,000 Credit offer, which is currently pending in your
account. It should be deposited as currency in the end of month deposit cycle.

PureIntellect

p.s Why don't you respond to all your messages on Twitter?

Dr Treye

Hey there. We're seeing two Gamertags with your email. One is and the other is this one, CruellestChimp4. was eligible for the 50k Credits, while CruellestChimp4 was only eligible for the 30k since the 50k offer is for select members. Do
you want to close the CruellestChimp4 account and have your Rewards account default to ? If so, we can adjust in the 50k into that account after we disable CruellestChimp4.

Yes I would prefer to have just one account and disable cruellestchimp

Xbox One S 50k rewards credits not showing