xbox one S 3D blu ray play back fails after system upgrade

Discus and support xbox one S 3D blu ray play back fails after system upgrade in XBoX Games and Apps to solve the problem; My xbox one S can no longer play the blu ray 3d disks in 3d mode after the system upgrade on Apr. 22. I contacted the customer services and the call... Discussion in 'XBoX Games and Apps' started by Ndyw, May 16, 2020.

  1. Ndyw
    Ndyw Guest

    xbox one S 3D blu ray play back fails after system upgrade


    My xbox one S can no longer play the blu ray 3d disks in 3d mode after the system upgrade on Apr. 22. I contacted the customer services and the call center CSR helped me about an hour on the phone to walk through different steps trying to solve the issue
    and failed. It appears to be a software issue either with the system upgrade or the xbox Blu Ray disc app. If you also own 3D disks and an xbox with the updated blu ray app can you check it to see if you are experiencing the same issue? I have a decent size
    collection of blu ray 3d discs. If they won't fix this issue, I may have to upgrade my console or switch to another platform like PS.

    thanks for the help!

    -Wei

    :)
     
    Ndyw, May 16, 2020
    #1
  2. Mister Mascot Win User

    My Xbox One S does not play 3D movie.

    Hey there ManagerKrone,

    The Xbox One S is certainly capable of playing 3D content including 3D Blu-rays. What happens when you try exactly? Can you please provide any error message or error code? Does this happen with all 3D Blu-ray titles or just one?

    Let us know!
  3. hazzard4192 Win User

    Well the xbox one include 3D blu ray

  4. Raff-4186412C-A6F7-4 Win User

    XBox One

    The Xbox One does play Blu-Ray and DVD, but keep in mind *3D Blu-Ray's will not work*.
  5. Si Ozzman Win User

    Well the xbox one include 3D blu ray

    I'm getting a bit concerned that maybe the Xbox One WILL NOT play 3d blu ray movies. This article was posted on Cnet being fairly sure it won't:

    crave.cnet.co.uk/.../xbox-one-wont-play-3d-blu-rays-at-launch-50012718

    When I tweeted Xbox Support they have no information at this time (despite telling someone in May it will play 3D blu rays).

    Is there an official word on the legitmacy of the Cnet article?
  6. Ishan8123 Win User

    3D playback not working

    Xbox One supports 3D Blu-ray discs when played on 3D TVs. Try checking whether there are any updates for The Blu-ray player app
Thema:

xbox one S 3D blu ray play back fails after system upgrade

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