Xbox One "Reputation Needs Work" Ridiculous!!!

So i went from Page to page, reading and scanning, couldn't find anywhere how to complain if there's an issues, there is so many places that Look like they are going to give you a link or an email address but NO that would be FAR TOO EASY.. I Even Tried
Xbox support, who apparently didn't know anything about it... useless... what on-earth are they payed for, they don't even say i will find out and come back to you!

So straight to the point My Xbox ONE profile says "Reputation: Needs Work" So i checked my online Account that saids "Good Player" 1 complaint of voice communication, name-tag the same as this "" i see nothing wrong with this, ive had it for
over 10yrs.. but they don't match! so can some-one please re-Sync them!

:)

 

avoid me rep

March update included : ► Reputation Ratings Changes -

The Xbox Live community is comprised overwhelmingly of players with positive reputations, and so, the vast majority of profiles are rated ‘good.’ As a result, we are changing our reputation interface to draw attention only to players who have been rated
‘needs work’ or ‘avoid me’. For Xbox One Preview and Xbox app (beta) members, ‘good’ players’ profiles will no longer feature a reputation gauge, however, gamers whose profiles are tagged ‘needs work’ or ‘avoid me’ will continue to feature the reputation flag.''

horrible

 

xbox reputation needs work

As ngocphi said,only you can improve your rep,no one will reset it for you.

Rep is nothing to do with support.You can find out about the rep system & how it works

here

Playing free games like Star Trek Online,Neverwinter,World of Tanks etc. will help but it does take time.

 

What ever your rep says on your console is your true rep.

It sometimes takes the enforcement site time to sync up properly.

Rep is nothing to do with support so they can't do anything.

More info about the rep system can be found here

 

Ive been there, thats where it saids im "Good player" it gives me my history. nothing more recent they June 2017.. surely they cant be SIX Months behind?

That's interesting, so what your basically saying is xbox is working backwards and the online version that you would expect to be more accurate is incorrect...

Now when you say its out of sync, sometimes (which by all accounts is all the time) its been over a week, Microsoft put a cloud all around the world, planning for the future, they are no even close to being behind.. why would you think, that they cant keep
up with something so simple? or has Xbox OFFICIALLY said this?

Now to your question of support cant do anything? are you foreal, so your telling me they have created a system, to rep players with no way of questioning if your software is incorrect? I work in IT and we use something called ****,
which Microsoft also use, its self improvement on the system.. what your talking is impossible!

But Thanks for trying... is some-one from Microsoft not going to answer the correct questions here?

 

"I Even Tried Xbox support, who apparently didn't know anything about it... useless..."

Xbox Support has nothing to do with this and never will. The Rep is part of the Enforcement side of things.

Xbox Live Reputation System

Xbox Enforcement | How Do I

As you play online and interact with other players, you’ll accumulate feedback from both your teammates and opponents, as well as from the games you play.

Over time, this feedback will start to have an impact on your Xbox Live reputation as represented by this graphic on your Player Card

Playing on Xbox One and Xbox 360 are different platforms.

So your REP on the Xbox One platform maybe impacted by recent activity from others as compared to your profile from the days on the 360.

Reputation reflects how the Xbox Live community views a player’s behavior over time. The reputation system emphasizes a player’s

sportsmanship and overall attitude and is intended to help ensure a level playing field for all Xbox Live members.

The "cloud" doesn't have anything to do with your REP. The cloud in the Xbox world is primarily for the game save process on the Xbox One.

"Now to your question of support cant do anything? are you foreal,"

- Yes, Xbox Support has nothing to do with this, hence the enforcement.xbox.com site posted earlier.

"so your telling me they have created a system, to rep players with no way of questioning if your software is incorrect?"

- See the info posted on how the REP system works

"I work in IT and we use something called ****, which Microsoft also use, its self improvement on the system.. what your talking is impossible!"

- Congrats on your IT "skillz"

- Xbox Support is not IT support. They cannot make changes to anyone's account or anything in the Xbox system. They can help troubleshoot the console and help with account basics. That's what they are paid to do.

- Xbox Support is again, not a part of the Xbox Enforcement Team

"But Thanks for trying... is some-one from Microsoft not going to answer the correct questions here?"

- Nope, the support here is provided by other knowledgeable people about Xbox not Xbox Support.

Remember, It's your account and you're responsible for it.

 

Although I don't work for Microsoft I have answered you correctly.

On the extremely rare occasion that a staff member does come along they will confirm what I've said is correct.

 

Thank you for all your responses and I didn't mean to be rude about it just simply things don't make sense. I did however approach Xbox support again with a few questions which I shall share. Doesn't really answer everything but others might ask the same
questions later



Contact us

Lee B.

End chat


Lee B.Hi, thanks for visiting Xbox Support! I'm Lee B..

14:30


MeHi Lee

14:30


Lee B.May I know your name please? It is just for me to know how to address you properly all throughout of our conversation for today. Thank you.

14:30


MeDo you work.for Microsoft or are you an Xbox ambassador?

14:31


MeSaqib is.my name

14:31


Lee B.I am an Customer Service Agent for Microsoft Xbox.


14:31

Lee B.Please to meet you Saqib. Hope you are doing well! I am glad to attend your concern today. Happy new year to you and your family. How may I help you with?

14:32


MeCan you tell me how to get a hold of the xbox enforcement teams?

14:32


MeI have looked through All of the enforcement website and see nothing for complaints or internal questions, conflicts errors

14:33


Lee B.Thanks for sharing me that concern Saqib. You may try reaching and you may check the enforcement policies on this site Web Server's Default Page.

14:34


MeYeabeentheouh

14:34


MeOops

14:34


MeThat was my point I went through all of it

14:35


MeMany times there is no contact email address complaints line

14:35


MeNo real help when things go wrong how about if the system there is no1 to contact to fix?

14:36


MeSurely this is **** based?

14:36


Lee B.Thank you for giving me an idea of what you're having in mind. I hope this may help our enforcement team and Microsoft to upgrade their services. For enforcement team to be contacted you may file a case review if you have a suspension issue only
and for now there is no available direct contact for them thru phone or email.

14:37


MeBut u can't file a complaint cause there is no where to do it

14:38


Lee B.Please let me check that one for your and provide you the link please. Please give me 2-3 minutes.

14:39


Me[b]What is more correct my online "good player" status or the Xbox player rep saying "nerds work"

14:39[/b]

[b]
Me[b]Sure I can wait

14:40[/b]

[b]
Lee B.[b]Thanks for patiently waiting. Please visit this link [url][URL="https://enforcement.xbox.com/en-US/home/howTo#sub-topic0-6"]Xbox Enforcement | How Do I[/URL][/url] and select Case Reviewon the left side of your
screen.

14:42[/b]

[b]
Me[b]What is more correct my online "good player" status or the Xbox player rep saying "nerds work"

14:39

14:42[/b]

[b]
Me[b]Case review shows up a list of what it is but doesn't give u a please to review it

14:43[/b]

[b]
Me[b]Place^

14:44[/b]

[b]
Lee B.[b]You may scroll down and see the steps on that page it is under How do I submit a Case Review?

14:45[/b]

[b]
Me[b]Ok will look at that again in a sec

14:46[/b]

[b]
Me[b]But my question again what is more accurate

14:46[/b]

[b]
Me[b]Xbox enforcement player review

14:46[/b]

[b]
Me[b]Or your profile of your Xbox

14:46[/b]

[b]
Me[b]For reputation

14:46[/b]

[b]
Lee B.[b]Reports comes from in game players, on how you act or play fair in-game, and that is the basis of enforcement team.

14:47[/b]

[b]
Me[b]So both are out of sync

14:48[/b]

[b]
Me[b]One saids good player one saids needs work, which do I believe?

14:48[/b]

[b]
Me[b]And in my experience of somthing is out of sync it doesn't just reset, this has to be reset, so there for the enforcement team should be contacted to fix, is that not correct?

14:49[/b]

[b]
Lee B.[b]Reputation falls when team-killing or betraying other players, going idle for long periods during gameplay, intentionally or repeatedly crashing into other players in racing games

14:50[/b]

[b]
Me[b]Understandable I do none do that

14:51[/b]

[b]
Lee B.[b]Oh I see, also frequently dropping out of multiplayer matches, Hoarding weapons or vehicles with the intent of preventing teammates from using them

14:52[/b]

[b]
Me[b]It also happens alot in rainbow six when you play casual and a bunch of friends don't like your name or another player joinings them they vote you as bad and team kill you out of the game, in ranked mode if your not very good or you miss a shot they
do they same catch 22

14:52[/b]

[b]
Me[b]But there is really no way of knowing what people Re downgrading you on to fix it, so the enforcement is a sham how can you fix what you don't know??

14:53[/b]

[b]
Lee B.[b]That is why there is a case review for the enforcement team to hear your voice and see what happened.

14:54[/b]

[b]
Me[b]But doesn't that only constitute if I was banned?

14:55[/b]

[b]
Lee B.[b]Since there are chances that a bunch of players will pin you and report you even though you have no issues on hand or you are doing a great job in game.

14:55[/b]

[b]
Lee B.[b]And also, since you are the best player in-game they might report you and pull you down.

14:55[/b]

[b]
Lee B.[b]Case review exists for that reason.

14:56[/b]

[b]
Me[b]Lee you have done a great job in answering my questions I appreciate someone taking the time to respond

14:56[/b]

[b]
Me[b]You are so right in them last comments

14:56[/b]

[b]
Lee B.[b]I am very happy in handling this issue for a fellow gamer and for a valued customer about this and I know how you feel Saqib.

14:57[/b]

[b]
Lee B.[b] I got you!

14:57[/b]

[b]
Me[b]I spoke to a support agent the other day who was very dismissive

14:58[/b]

[b]
Lee B.[b]To prevent that from happening you may to avoid making unsportsmanlike comments, reduced unwanted background noise and audio feedback.

14:58[/b]

[b]
Me[b]So I put out a post and then ambassadors jumped in saying I was wrong.. about all

14:58[/b]

[b]
Lee B.[b]Oh I see. I am sorry to hear that Saqib. I am a gamer that is why I know what are trying to point out here. No worries about that

14:59[/b]

[b]
Lee B.[b]No worries, gamers at heart knows every beat of it and I know what your heart beats. Alright?

15:00[/b]

[b]
Me[b]Oh yeah

15:01[/b]

[b]
Me[b]It difficult works we live in now

15:01[/b]

[b]
Lee B.[b]Don't get me wrong Saqib just telling that as gamer to gamer and not the other way around.

15:02[/b]

[b]
Lee B.[b]You may try reading the important information on the enforcement link that I have provided so that you will be more equipped in terms of these issues. Alright?

15:02[/b]

[b]
Me[b]Thank for your time I won't wasn't anymore it

15:02[/b]

[b]
Lee B.[b]No worries, I am more happy to help and if you have further questions right now or other issues about Xbox please let me know. Alright?

15:03[/b]

[b]
Lee B.[b]I am really glad that I am the first person to handle your issue today.

15:04[/b]

[b]
Lee B.[b]By the way, I just want to let you know that after this chat, there will be a short survey by clicking the "END CHAT button" at the upper right hand corner of the chat window.

15:04[/b]

[b]
Lee B.[b]Please rate on how I assisted you today and for the service you have received. I would appreciate if you can fill it out for me and share your thoughts there.

15:04[/b]

[b]
Lee B.[b]Hope this helps for your gaming experience. You may check our enforcement team guidelines and its policies that may help you on your gaming please visit this link [url][URL]https://enforcement.xbox.com/en-US[/URL][/url] and
you may also check the reputation system [url][URL="https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-0"]Xbox Enforcement | How Do I[/URL][/url]

15:05[/b]

[b]
Me[b]Ok perfect can I keep this convo somehow?

15:05[/b]

[b]
Me[b]Email it to myself from here?

15:05[/b]

[b]
Lee B.[b]We are not allowed on my end for me to provide the convo but if you have an option there you may try to get the important information that may help you in the future Saqib.

15:06[/b]

[b]
Lee B.[b]I'm glad that I was able to handle your concern today. Aside from this one, would there be anything else that I could help you today?

15:06[/b]

[b]
Me[b]Nope we are good thanks

15:08[/b]

[b]
Lee B.[b]If that will be all, it's a pleasure speaking with you today. I'd like to thank you again for contacting Xbox Customer Support.

15:08[/b]

[b]
Lee B.[b]To properly end the chat session, please click on the "End Chat" button on the upper right hand corner of the chat window. Please smile for me for the rest of your day. Smiles are the best. Happy Gaming! Happy New Year

15:08[/b]

[/b][/b]
[b][b][b]Lee B. is typing...

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OOh and this is the beta fix

https://enforcement.xbox.com/united/home

 

you do realize that that's not what you think it is lol

Enforcement United has nothing to do with reputation

Enforcement United is community ambassadors who vote o. Enforcement actions like gamertags or pictures or slangs or moto not community's opinion of you that's the community's opinion on your bad behavioue

Again reputation has nothing to do with shpport or enforcement it IS the community's opinion on how you play

Considering how you are on forums maybe you should look at your bad behaviour because it shows

 

So reputation has to do with how other players think of how you play. Like this link says Xbox Enforcement | How Do I

"I’ve never been suspended. Why do I have such a low reputation?

A change in an account’s reputation score is not considered an enforcement action and is not indicative of a suspension; it’s possible to have a low reputation score without violating the Microsoft Services Agreement or Code of Conduct. Instead,
reputation reflects how the Xbox Live community views a player’s behavior over time. The reputation system emphasizes a player’s sportsmanship and overall attitude and is intended to help ensure a level playing field for all Xbox Live members."

Where the suspensions are based on whether or not you violated the code of conduct which you can find here at this link:

Microsoft’s Code of Conduct Explained for Xbox Live Customers

 

Enforcement United isn't even a thing anymore,it ended a couple of years ago & was nothing whatsoever to do with the rep system anyway.

 

interesting again, a link from MS website themselves, they really are behind the times...

as to my behaviour., i havnt actually been rude, i have been to the point, and looking at the tone that you wrote your replies, i would actually put u there.. I actually apologised to one of you if i sounded rude, and im sure you read that.

Back to the original point, its not based on your game play, but based on how others react with you, exactly as said in the support messages, if your good, people will badly vote you, as they dont like being last, same as if your good.

In Rainbox 6, if your a **** player or a noob, you will get voted badly, not because you are trying to be crap, but cause simply they dont remember they were noobs once, and people do get better with time, no-one is perfect, and if your good at the game
then they mark you for cheating... you cant tell me you have never experienced bag gameship...

 

nope incorrect agsin

I got 13 bad sportsman ship because someone mags me and then they report my answer guess what

My REP is not.affected as mentioned by everyone your reputation is the community's opinion of you not what you thijk of yourself

And yes it is checked

As proven with our reps

We may get false.reports but because the community actually considers us good players it outvoted the fake reports

And yes there are checks you just don't ge tit

Just because you don't like an answer doesn't mean it's wrong

You are just being salty as pointed out by other people

Calling other players sore losers is bad sportsmanship you do realize that right?

Your actions speaks for you

 

even the representative told you and confirmed all we said

"Lee B.You may try reading the important information on the enforcement link that I have provided so that you will be more equipped in terms of these issues. Alright?" You know the reputation link that explains how reputation actually works

It's the exact info you been told about 5x now

That reputation has nothing to.do with your opinion but everyone else's of you

Calling players sore losers shows your bad sportmanship

And yes saying they are reporting you for being too good is bad sportmanship