Xbox one repair

Discus and support Xbox one repair in XBoX on Consoles to solve the problem; So I sent my xbox one in for repairs (freezing/not turning on) and I received an email saying it was being shipped back. Is it common to not provide a... Discussion in 'XBoX on Consoles' started by Intrnetceleb, Oct 13, 2014.

  1. Intrnetceleb
    Intrnetceleb Guest

    Xbox one repair


    So I sent my xbox one in for repairs (freezing/not turning on) and I received an email saying it was being shipped back. Is it common to not provide a breakdown as to what was done/found/repaired? I contacted Microsoft to see if I could get an explanation
    as to what was done and was pretty much stone walled. Anyone know of who to contact to get some info on what was actually repaired?

    Microsoft rep:

    "Sebastian: The service center has been repairing consoles over the years and we didn't have a console brought back for a second repair. We can assure you that everything will go smoothly. I can guarantee you that you that you won't have
    to experience any issue again."

    "Sebastian: Yes, everything about the repair is strictly confidential within the service center. "

    "Sebastian: Worry not, we provide quality support to our customers. We are strive to provide the best ultimate entertainment experience."

    :)
     
    Intrnetceleb, Oct 13, 2014
    #1
  2. MexicanHistoryX
    MexicanHistoryX Guest
    Xbox 360 repair

    have a broken 360, that iirc got the RROD. i imagine the cause is this thing
    Xbox one repair [​IMG]
    . would replacing this part do the trick, or would its failure/breakage, caused more things to go bad?

    this thing has been sitting for years now, so i just wanna see if i can fix it easily/inexpensively. if not, its trash anyways.
     
    MexicanHistoryX, Oct 13, 2014
    #2
  3. IceJaiden
    IceJaiden Guest
    Xbox one repair

    These stories are getting more and more common, What's happening microsoft?
     
    IceJaiden, Oct 13, 2014
    #3
  4. HAZMAT RADIO Win User

    XBOX ONE repair

    When you get your Xbox back from repair, make sure it's plugged into a wall outlet. Try not to use a power strip.

    If you paid for your repair, you should be getting another 90 days of warranty after your repair.
  5. IceJaiden Win User

    Xbox one repair

    These stories are getting more and more common, What's happening microsoft?
  6. Hordie Win User

    Xbox One repair

    Hi HappyJorge,

    Noises as you said and generally hardware related. If you don't do anything with the request it will just fall off and nothing will happen. If the noise comes back and you are out of your warranty period then you will need to pay the cost for the repair.
    My advise is if you're close to the end of your warranty then it may be a good idea to get it serviced for free.

    Hope this helps.
  7. Skyquid Win User

    Xbox One Repair

    The in-store representative pointed out that the cloud backup only applies to Gold members, which I am not. :-(
  8. {Parity} Win User

    REPAIR XBOX ONE

    No they are not programmed to self destruct. It was just an unfortunate time for it to break.

    What exactly is going on with the console and what have you tried to correct the issue?
Thema:

Xbox one repair

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