Xbox One Repair Ordeal

Discus and support Xbox One Repair Ordeal in XBoX on Consoles to solve the problem; So I've been playing downloaded titles for the past month just passing the time till my destiny came and today was that day, only problem is when I put... Discussion in 'XBoX on Consoles' started by IXIiNS4niTyIXI, Sep 12, 2014.

  1. Xbox One Repair Ordeal


    So I've been playing downloaded titles for the past month just passing the time till my destiny came and today was that day, only problem is when I put it in my xbox it wouldn't read the disc, so after 2 hours of ejecting the disc and putting it back in
    I realised I'd have to get it repaired. So i contacted Microsoft support and spoke to a polite person called Adelaine who, after what seemed like an age of asking questions, told me it would indeed need repairing and i had 2 options, i could either send of
    my console and wait the best part of a month to get it back with no money in the equation what so ever, or i could let them hold £300 of my hard earned cash so they can give me a new console with the idea being i would get the money back when they receive
    my broken console. Now i'm not saying i don't trust microsoft with my money..... but i don't! i also don't trust the mail service, so if my xbox got lost in the post i wouldn't see that £300 again. after just about a second and a half i made the decision to
    send off my console for repair, hopefully i'll get it back before destiny 2 comes out!

    P.S. i booked 2 weeks off work to play destiny an it looks like i'm going to spend all that time looking at the dusty outline of my xbox one......... thanks microsoft, just 1 of the many reasons i chose xbox over playstation again!!

    my friend has a playstation..... he's playing his copy of destiny.........

    :)
     
    IXIiNS4niTyIXI, Sep 12, 2014
    #1
  2. LadieDragon
    LadieDragon Guest
    e66 error during update

    After researching this, I have come to the same conclusion, this XBox just will not do the update. Lucky for Xbox my hubby is willing to buy another one. Not me. I bought this one..and the last one. I am not much of a gamer anymore for one thing, but we
    had such an ordeal and got terrible customer service when we sent it in for repair on the red ring of death, had to send it for repair twice and I never played it again. My hubby did, though. I refuse to send it a third time. I will tell my hubby to buy him
    another one. For the price of shipping and repair, I can buy a new one for about the same I am sure.
     
    LadieDragon, Sep 12, 2014
    #2
  3. kubindad
    kubindad Guest
    Xbox one repair issues

    Usually they email you the shipping label the next day, you just have to print it. So far that's been the quickest parts of the repair order for me. Had I'd known what an ordeal this was going to be I would of returned it where I bought for replacement.
    Had to have my 360 repaired and didn't go thru what I been dealing with for the Xbox one.
     
    kubindad, Sep 12, 2014
    #3
  4. Anders F H
    Anders F H Guest

    Xbox One Repair Ordeal

    My Xbox just stopped working -.- turns on but nothing else whatsoever, no image no nothing,(i began with green screen of death and escalated from there) so i rang the customor support line because their *** online repair section keeps *** up and crashing
    before i can fill out a service order, they continued to Waste my time with ignorant questions about troubleshooting i had already done like 50 times, then told me to try and download their Offline system diagnotics software which also did nothing! So now
    my Xbox is bricked and their *** repair system still doesn't Work, so now i have to have a conversation with another annoying customor support employee tomorrow, whom will most likely ask the same dumb question and Waste even more of my time that should be
    spent enjoying my Xbox. Thanks alot Microsoft....
     
    Anders F H, Sep 29, 2014
    #4
  5. Anders F H Win User

    Xbox One Repair Ordeal

    My Xbox just stopped working -.- turns on but nothing else whatsoever, no image no nothing,(i began with green screen of death and escalated from there) so i rang the customor support line because their *** online repair section keeps *** up and crashing
    before i can fill out a service order, they continued to Waste my time with ignorant questions about troubleshooting i had already done like 50 times, then told me to try and download their Offline system diagnotics software which also did nothing! So now
    my Xbox is bricked and their *** repair system still doesn't Work, so now i have to have a conversation with another annoying customor support employee tomorrow, whom will most likely ask the same dumb question and Waste even more of my time that should be
    spent enjoying my Xbox. Thanks alot Microsoft....
  6. kubindad Win User

    Xbox one repair issues

    Usually they email you the shipping label the next day, you just have to print it. So far that's been the quickest parts of the repair order for me. Had I'd known what an ordeal this was going to be I would of returned it where I bought for replacement.
    Had to have my 360 repaired and didn't go thru what I been dealing with for the Xbox one.
  7. LadieDragon Win User

    e66 error during update

    After researching this, I have come to the same conclusion, this XBox just will not do the update. Lucky for Xbox my hubby is willing to buy another one. Not me. I bought this one..and the last one. I am not much of a gamer anymore for one thing, but we
    had such an ordeal and got terrible customer service when we sent it in for repair on the red ring of death, had to send it for repair twice and I never played it again. My hubby did, though. I refuse to send it a third time. I will tell my hubby to buy him
    another one. For the price of shipping and repair, I can buy a new one for about the same I am sure.
  8. ParkerSwenson Win User

    Xbox One S Turning Itself Off

    Hah, and there-in lies another issue with today's climate -- there's no stores open right now to take repairs and everything is backed up. So bringing it to a repair shop, Best Buy, or otherwise (they just closed the local Microsoft store 5 miles away
    - now the nearest is two states and 200 miles away), so a professional repair is a time consuming ordeal too.
  9. MASTER BOSS 077 Win User

    Xbox One S Turning Itself Off

    Hah, and there-in lies another issue with today's climate -- there's no stores open right now to take repairs and everything is backed up. So bringing it to a repair shop, Best Buy, or otherwise (they just closed the local Microsoft store 5 miles
    away - now the nearest is two states and 200 miles away), so a professional repair is a time consuming ordeal too.
    Of course and that is the problem!
Thema:

Xbox One Repair Ordeal

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