Xbox one repair issues

Discus and support Xbox one repair issues in XBoX on Consoles to solve the problem; First I have heard of that but then again I have never had issues myself with the process. I hope it gets sorted soon for you though buddy because that... Discussion in 'XBoX on Consoles' started by smileskybird, Apr 9, 2014.

  1. Xbox one repair issues


    First I have heard of that but then again I have never had issues myself with the process. I hope it gets sorted soon for you though buddy because that would just tire me out! Keep us updated bro!
     
    Mark Sherwood, Apr 23, 2014
    #16
  2. kubindad
    kubindad Guest
    Email from support, new repair number and return label to send in my box for repair! Had fed ex package and ship it. Today is the 27th, let's see how long before repair is done, and what condition my Xbox is sent back in. Keeping my fingers crossed that
    this issue is almost done.
     
    kubindad, Apr 27, 2014
    #17
  3. kingvas78
    kingvas78 Guest
    Wow, this is like the never ending console repair!

    -

    Hope it all works out....... you get a P for Patience.....
     
    kingvas78, Apr 27, 2014
    #18
  4. Xbox one repair issues

    kubin well lets hope it goes through swiftly for you mate. I agree on the P ^ lol.
     
    Mark Sherwood, Apr 27, 2014
    #19
  5. smileskybird
    smileskybird Guest
    Wow still not resolved. No one in New Zealand or Australia would have to go through anything like this since we pretty much have better consumer right protection laws over here. If the console went faulty, all we need to do is take it back to the retailer
    and they'd offer an on-the-spot refund, complete replacement, or repair, and if sent for repair, under our law, M which believe it does have offices over here, has to repair it within a "reasonable amount of time". Your situation they are not resolving it
    within a "reasonable amount of time". We don't have to deal with the manufacturer over here for products under warranty, the retailer has a legal obligation to.

    I really hope this gets resolved for you real soon. It's just unacceptable it's like dealing with retailers/businesses who simply don't care or care little Xbox one repair issues :)
     
    smileskybird, Apr 28, 2014
    #20
  6. kubindad
    kubindad Guest
    I hope when I get it back it is fixed, read the forums and see some people get consoles back still broken.
     
    kubindad, Apr 28, 2014
    #21
  7. I've read the same too but thankfully I have also read the complete opposite too so lets hope you fall to the right side of the ratio Xbox one repair issues :)
     
    Mark Sherwood, Apr 28, 2014
    #22
  8. kubindad
    kubindad Guest

    Xbox one repair issues

    I'm leaning towards Microsoft getting it fixed right. Have to believe they keep an eye on these forums and that they want to appease their customers. No company, no matter how big, wants to lose customers. They wouldn't have changed their plans for Xbox
    one if they did, right?
     
    kubindad, Apr 29, 2014
    #23
  9. I heard they read these forums via a video that was released a small while back. Well, they just said 'forums' but who knows. It'd be nice to see them around here Xbox one repair issues :) as for your fix mate I too hope its swift and efficient. You've been through console-hell
    as it is Xbox one repair issues :(
     
    Mark Sherwood, Apr 30, 2014
    #24
  10. kubindad
    kubindad Guest
    My console has been signed for at the Laredo facility,today, May 1st. Now, how long for repair? Any guesses anybody? Also, what would you consider an acceptable amount of time. Here's hoping for problem free gaming for everyone !
     
    kubindad, May 1, 2014
    #25
  11. The longest I've ever been without a device (not necessarily a console) that was out due to repairs was about a month. Usually it should only take anywhere between a few days to two weeks though (not counting the time needed to ship it back) from my usual
    past experience and from what I've heard from others.
     
    Galactic Geek, May 1, 2014
    #26
  12. That's mostly what I read too ^ I guess it depends on how many other things they have to repair and how complex your repair will be. Hopefully you get it back soon though and in fixed condition Xbox one repair issues :)
     
    Mark Sherwood, May 2, 2014
    #27
  13. eviltedi
    eviltedi Guest

    Xbox one repair issues

    From my experiences with my Xbox 360 and the RROD it was quick, 14 days and it was back, I don't see why it would take longer with X1, I would have expected up to 28 days, after that long I would be moaning, a lot.
     
    eviltedi, May 2, 2014
    #28
  14. kubindad
    kubindad Guest
    Thanks for the input. I had to deal with the RROD too, don't remember it taking to long. Read all these forums it seems very inconsistent with repairs. Hoping for a quick turn around.
     
    kubindad, May 3, 2014
    #29
  15. kubindad
    kubindad Guest
    So much for a quick turn around! In a week it will be 2 months
     
    kubindad, May 22, 2014
    #30
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Xbox one repair issues

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