Xbox One repair cost/lifespan

SparrowHawk116 · Jun 16, 2017

Recently my Xbox One stopped reading all discs. I replaced the disc drive myself and it can now only read Blu Ray discs.

My Xbox is 4 years old so I’m assuming that’s the normal lifespan of the Xbox. Before I send it in, I wanted to know what the lifespan after repairs would be and the cost of the repairs. If anyone has had experience with this, input would be much appreciated.
I am trying to determine whether or not it would be better to get a new one or send in my old one for repairs.

:)

ZippyPumpkin · Jun 16, 2017

repair costs?

Anyone get their first gen Xbox One repaired. Mine has a disk drive that doesn't always read the disk and the wireless connection recently failed for the controller. Estimates on cost of repair?

xX AINSYY xX · Jun 16, 2017

Xbox controller

Anybody know how much repair costs are for xbox one controllers

Smwutches · Jun 16, 2017

Generally repairs are around $100 after warranty ends. Depending on the issue, they may send a different console altogether so the lifespan can vary depending on what you get. However, since you've opened the console and performed a self-repair, Microsoft
will no longer touch it so they would just send it right back to you without repairing it.

Smwutches

Generally repairs are around $100 after warranty ends. Depending on the issue, they may send a different console altogether so the lifespan can vary depending on what you get. However, since you've opened the console and performed a self-repair, Microsoft
will no longer touch it so they would just send it right back to you without repairing it.

nathanR9___

i dint word it to well. i will be sending it to microsoft just wanted to know how much it may cost before i do send it back just incase its not covered by the warrenty and i have to pay.

StuartATrueRed

If your console is less than a year old, then you can send it back to Microsoft to get repaired for free, as it is still under warranty. If it's not under warranty any more, then you will be charged for the repair by Microsoft. You state that you would rather get it repaired without sending it back to Microsoft which would invalidate the warranty. In this case, no one on here can help you, as it is against the terms of the use of the forums to discuss self repair or 3rd party repair.

Nursemorph

i dint word it to well. i will be sending it to microsoft just wanted to know how much it may cost before i do send it back just incase its not covered by the warrenty and i have to pay.

If the HDMI port is faulty and it is still within the warranty period, I'd be very surprised if they refused to do a Warranty repair (not unless they coudl prove it was damaged through misuse/deliberate). However, as you asked, you will find the out of warranty repair prices on this page:

https://support.xbox.com/en-GB/help/hardware-network/warranty-service/getting-your-product-serviced

It's a fixed price..in the United States, it is $299. However, as said, I can't imaging them refusing....I haven't ever noticed someone on the forum complaining that they refused an in-warranty repair once MS received it (though I obviously don't see a lot of threads)

onyxishere

The cost of repairs (if your console is out of warranty) and how to set one up can be found at this link

support.xbox.com/.../repair-process

Xbox One repair cost/lifespan