Xbox one remote only powers down and selects things.

Discus and support Xbox one remote only powers down and selects things. in XBoX on Consoles to solve the problem; My TV is hooked up to cable by coaxial cable, any way to make the whole remote work, volume, menu, back button ect? 0989c649-9335-4b18-999e-8da7ac4bcd4f Discussion in 'XBoX on Consoles' started by TheRealEfnDeal1, Aug 17, 2016.

  1. TheRealEfnDeal1
    TheRealEfnDeal1 Guest

    Xbox one remote only powers down and selects things.


    My TV is hooked up to cable by coaxial cable, any way to make the whole remote work, volume, menu, back button ect?

    :)
     
    TheRealEfnDeal1, Aug 17, 2016
    #1
  2. Mister Beep
    Mister Beep Guest
    Rainbow Six Vegas 2 Backwards Compatibility Sign-In Issue

    Hey Whollen!

    Thanks for posting. The first step I recommend trying out is signing out of your Xbox One, and then sign right back in to see if that has affected any change. To do that, select your Xbox Live profile from the Xbox One guide and select 'Sign out'. After
    signing out, I suggest holding down the power button until your console fully powers down before turning back on and signing in.

    If the issue persists, the next step I suggest is clearing your local Xbox 360 storage (this will not affect cloud saves). To do this, follow the steps below:

    • Navigate to 'All settings' through the Xbox One dashboard.
    • Within the settings menu, scroll down to 'System' and select 'Storage'.
    • From the 'Storage' settings screen, proceed to select 'Clear local Xbox 360 storage'.
    • Press and hold the power button on your Xbox One console until the unit fully powers down.
    • Boot back up and give it a shot!
    Let us know how it goes! Xbox one remote only powers down and selects things. :)
     
    Mister Beep, Aug 17, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Help with Cisco 9865HDC cable box!!

    Hey 9865HDC!

    I am assuming the Live TV functionality is still working, just not the voice commands? If that's the case, I recommend checking our

    OneGuide Troubleshooting page     for steps to start out with. In addition to that page, give these steps a shot as well to make sure the proper remote codes are entered:

    • From the Xbox One Dashboard, scroll to the left to open up the Xbox One Guide.
    • Within the Guide, scroll down and select 'All settings'.
    • Within the settings screen, scroll down to 'TV & OneGuide' and select 'Device control'.
    • Select 'Cable or satellite box'.
    • Select 'Cable or satellite box setup' and run through those steps.
    You may need to manually enter the remote codes. For the device you provided, try the remote code '1877'.

    Keep us posted! Xbox one remote only powers down and selects things. :)
     
    Mister Beep, Aug 17, 2016
    #3
  4. Rostom L Win User

    Controller MOGA XP5-X PLUS and some issue about buttons

    Sure. First, let's make sure your remote features on your console is setup correctly.

    Press the Xbox button on your controller to open the guide.
    Go to Profile & system > Settings > Devices & connections > Remote features.
    Select the Enable remote features checkbox.
    Under Power options, select Sleep.
    Note: If your console power mode isn't set to Sleep, remote play won't work

    Once done, sign in the same account to your Xbox app on mobile.
    Select the My Library icon and select Consoles.
    ***Pull down your screen 2 to 3 times to refresh the list
    Select the console you want to connect to and then press Remote play on this device.

    Check if your controller works fine after that.
  5. Rostom L Win User

    Hie I just bought a new console and I can't add it each time it says I must put a code from the TV but there is no code that appears on the TV please help

    Hi Marry!

    To confirm, are you trying to add your Xbox console to your Xbox app on mobile?

    If so, let's first do the steps below on your console:
    Press the Xbox button on your controller to open the guide.
    Go to Profile & system > Settings > Devices & connections > Remote features.
    Select the Enable remote features checkbox.
    Under Power options, select Sleep.
    Note: If your console power mode isn't set to Sleep, remote play won't work.

    Once done, open the Xbox mobile app.
    Select the My Library icon and select Consoles.
    ***Pull down your screen 2 to 3 times to refresh the list.
    Select the console you want to connect to and then press Remote play on this device.
  6. Rostom L Win User

    Apparently wont let me add a console to my Xbox app

    Hi there!

    Let's make sure that you have the correct settings from your Xbox console:
    Press the Xbox button on your controller to open the guide.
    Go to Profile & system > Settings > Devices & connections > Remote features.
    Select the Enable remote features checkbox.
    Under Power options, select Sleep.
    Note: If your console power mode isn’t set to Sleep, remote play won’t work.

    On your mobile device:
    Open the Xbox mobile app.
    Select the My Library icon and select Consoles.
    ***Please swipe down your screen 2 to 3 times to refresh the list.
    Select the console you want to connect to and then press Remote play on this device.

    Let me know if that works.
  7. Rostom L Win User

    Hello guys, need some help here with Xbox phone App

    In addition, there's no need for code when connecting your Xbox app to your console. Just make sure you have the right setting below on your console.

    Press the Xbox button on your controller to open the guide.
    Go to Profile & system > Settings > Devices & connections > Remote features.
    Select the Enable remote features checkbox.
    Under Power options, select Sleep.

    Note: If your console power mode isn't set to Sleep, remote play won't work.

    On your Xbox app on mobile:
    Select the My Library icon and select Consoles.
    ***Pull down your screen 2 to 3 times to refresh the list
    Select the console you want to connect to and then press Remote play on this device.
  8. Rostom L Win User

    The set up code is not working. It keeps kicking me out. I have reset my phone and the xbox.

    Hi Jessica! I'm Rostom, an Independent Advisor. I will be glad to help you here.

    If there's an option to skip that, skip it first. Let's try the other method below.

    Let's enable your remote play features.
    Press the Xbox button on your controller to open the guide.
    Go to Profile & system > Settings > Devices & connections > Remote features.
    Select the Enable remote features checkbox.
    Under Power options, select Sleep.

    Note: If your console power mode isn't set to Sleep, remote play won't work.

    Once done, on your phone open the Xbox mobile app.
    Select the My Library icon and select Consoles.
    ***Swipe down your screen twice or thrice to refresh the list.
    Select the console you want to connect to and then press Remote play on this device.
Thema:

Xbox one remote only powers down and selects things.

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