Xbox one reedem problem

Hello, Luka. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

There are two versions of the Minecraft Starter Collection: one for Windows (Minecraft for Windows Starter Collection) and one for Xbox (Minecraft Starter Collection).

If you purchased the Minecraft for Windows Starter Collection (which is not compatible with console), you would need to ask for a refund of it and then purchase the right version for the console.

To ask for a refund of the game, please go to:

https://xbox.com/refunds

Just sign in with the Microsoft account that made the purchase and you should be able to ask for a refund.

Feel free to ask back any questions.

So guys any soluctions? Cuz the problem still consist... and I tried to reedem my code with different accounts and xbox's

Just to add something, i had some problems about reedeming my 14 days trial but after i tried a lot i managed to activate my Live Gold. Both problems (reedeming and purchasing) happened right after i pressed confirm.

And don't have any othe solution for this problem? Because are not all who has access to a Xbox 360 for doing this, like a code to reedem??

Me too im also having problem reedeming xbox live gold subdcription.by the way im from the philippines.help me please.thanks.