XBOX One recent update no wireless controllers stay connected, even tried new XBOX Series X...

I see, sorry about that, it will probably be necessary to wait for a console update to fix this issue.

Thanks for your reply , tried everything console no longer works with wireless controllers after last update

Marcus

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First I'm sorry you're having this problem.

Please try to carry out the solutions below.

Solution 1:

You can also hard reset the Xbox One console and its cache. Here is how to do so:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

*If that doesn't solve, try the solution below.

Solution 2:

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

*Select to keep your games and apps so they won't be deleted.

Solution 3:

Also, check out Microsoft's official Xbox support link for controllers.

https://support.xbox.com/en-us/help/hardware-ne...

If none of this works I recommend that you initiate a repair order for your console at the Microsoft website below.

https://support.xbox.com/en-us/help/hardware-ne...

Thanks for the reply. Interesting, I did not know that it was "wirelessly" connected while connected to a USB C Data Cord. As soon as I unplug, it stays disconnected (in sync mode the controller also keeps blinking then turns off). If this is right I don't know why I also can't sync any of my other Xbox controllers to the series X unless connected with a cord (works on an One X controller also, stops when unplugged). I don't know why the sync button (blinking) stopped operating all together.

I replaced my batteries and tried to pull and place back in earlier with no luck. I also updated the controller as I set up as new.

The interesting thing is I am able to use the series X controller perfectly on PC wirelessly with windows 10/Xbox PC adapter. I have no problems on PC wireless.

Hello,

What console are you referring to - Xbox 360, Xbox One or Series X|S? What exactly happens when you try to connect/sync the controller?

For Xbox 360:

Connect a controller to your Xbox 360 | Xbox Support

Xbox 360 Wireless Controller disconnects or can’t connect | Xbox Support

For Xbox One and Series X|S:

Connect an Xbox Wireless Controller to your console | Xbox Support

Troubleshoot your Xbox Wireless Controller | Xbox Support

Hope this helps.