Xbox one receiver issue

Shadowfax6814 · Jun 23, 2014

Before the June update my xbox one would turn my yamaha RX-V463 receiver on/off with the xbox on/off command. Now it doesn't work. Anybody have any thoughts before I call Microsoft support ?

:)

Lt Nicholls · Jun 23, 2014

Xbox one audio receiver issue

I am having an issue with my audio receiver. I first set up my television, which was awesome. I used that and then wanted to try the voice controls with my audio receiver. It totally works, but often I don't use the surround setup. So I would rather switch
back to only having the television set up and I will control my surround audio the "old fashioned way" with a clicker. The thing is, I can't set the audio receiver back to none! It defaults to my current setting. Advice?

roakes · Jun 23, 2014

Only 2.0 Audio when using Audio Return Channel (ARC) via HDMI

Hi,

Just wanted to see if someone else can confirm a similar issue on their setup?

I have seen plenty about Optical only being able to pass 2.0 but it seems the same goes for HDMI audio via the Audio Return Channel (ARC) system.

I am using the following devices:

TV: Sony KDL-55W905

AV Receiver: Onkyo TX-NR626

I have my XBOX One connected to my TV via HDMI 3, I have my TV connected to my AV Receiver via HDMI 1 going from the ARC supported HDMI 1 port on the TV to the ARC supported HDMI port on the AV Receiver.

With this configuration I am only getting PCM 2.0 audio passed to my AV Receiver. However if I connect my XBOX 360 to the same HDMI 3 port on the TV replacing the XBOX One I do get full 5.1 passed to the AV Receiver. This rules out the TV or the AV Receiver as being the root cause as the only thing changing is the audio source.

Just for clarification if I connect the XBOX One directly to my AV Receiver I do also get full 5.1, it's only when ARC is involved that it drops to 2.0.

(If anyone is wondering why I am not just using it through the receiver it's due to the XBOX One not correctly identifying itself as Full RGB colour space to the TV automatically, so I have to set the TV up for Full RGB manually and in doing so it causes issues with other video sources, so to get around it I am leaving everything else going through the receiver on HDMI 1 and just putting the XBOX One through HDMI3 directly which can be configured independently picture wise, however this lead me to discover the audio issue above)

Thanks

Russ

Bazajaytee · Jun 23, 2014

Try running the setup wizard in your console settings again.

The update may have changed something which requires a re-calibration of your setup to work again.

duggers76 · Oct 31, 2018

Bazajaytee is right, I notice sometimes after updates my power settings change. In the power settings you can set which devices it switches on and off. I found in the cable box power setting was changed to do nothing. I changed it back to toggle and it
was working again.

duggers76

Bazajaytee is right, I notice sometimes after updates my power settings change. In the power settings you can set which devices it switches on and off. I found in the cable box power setting was changed to do nothing. I changed it back to toggle and it
was working again.

Bazajaytee

Try running the setup wizard in your console settings again.

The update may have changed something which requires a re-calibration of your setup to work again.

adamblack93

Please first check your enforcement.xbox.com to see if you have any active suspensions. If you do, and you believe these have been applied in error, contact Microsoft Support.

If you have no enforcement actions against you, try sending a test message to someone else you've never contacted before. Feel free to message me. If you are able to message someone else, the people you are trying to message may have blocked, reported or
muted you (perhaps in error). If you can contact them via another platform (e.g. Facebook, WhatsApp or SMS), ask them to check that they haven't blocked or muted you (they'll be able to see this on your profile).

If you are sure that the problem is not to do with being muted or blocked, check your network connection. You can do this by going to Settings > Network > Test network connection. Make sure all Xbox Live services are reachable. Also check your NAT settings.
If it says "Strict" you may have issues with your home network preventing the messages from sending.

If none of these solutions help, let us know.

Melton Ur Mouth

Open network settings. Not blocked or banned and couldn't send message to anyone including people I have never messaged. I can still send party invites/game invites and receive them the issue is solely with the messages.

TuSeMorte

I won an xbox one and Forza. I received the xbox but I have not received the email code or a tax form. Who are you guys email about this issue? Thanks in advance

Xbox one receiver issue