xbox one rearrange pins not in the right order

Ok so my pins always worked fine until the last few days. Now I can pin something to my home, and rearrange it where I want it to be. It won't move. Until I load something (game or app) when I press the home button and go back to my pins, they have moved
and rearrange themselves all over the place, not in the order I placed them. I have to continuously do this and it never stay in the order. please help why is this happening and how do I fix it, otherwise my pins scattered randomly every time its annoying.

:)

 

xbox one my games and app Question,please help

Hello,

You cannot rearrange the games in your "my games and apps" section, those are arranged alphabetically.

However, what you can do is snap the games you wish to be up front to your dashboard. To do this scroll over the game you wish to pin to your home and press the menu button. Then there is an option to pin to your home.

You can then rearrange these pins on your dashboard (but only under the pins section to the left of the main home screen). You can rearrange them either by pressing menu over one and putting it at the front, or on the xbox one smartglass app by dragging
and dropping them to where you would like them.

Hopefully this will help you out.

 

Pins

Need the ability to rearrange pins. Just being able to move to the front is not sufficient

 

ok I figured it out. its actually not random. wherever I put a pin, the next time I go back it is located one more tile to the left. FOR EXAMPLE:

I start in order from left to right (hulu, Netflix, crackle, youtube)

1 if I take Netflix and put it at the end ( hulu, crackle, youtube, Netflix)

2 then the next time it will show ( hulu, crackle, Netflix, youtube)

3 now lets say I take hulu and put it at the end ( crackle, Netflix, youtube, hulu)

4 now then it will show ( crackle, Netflix, hulu, youtube)

5 ok one last example I take crackle and put it in between Netflix and hulu ( Netflix, crackle, hulu, youtube)

6 ok it goes back to ( crackle, Netflix, hulu, youtube)

hopefully this examples it but like I said, it goes one more tile over to the left that I place it at.

very frustrating

 

Hey there PEANUTx420.

To start things out, which device are you using the Xbox app on? Since this began, have you tried signing out from your account, removing the app, redownloading it, and signing back in? If not, give that a go and let us know if it helps