Xbox one reads blu rays but not dvds

Discus and support Xbox one reads blu rays but not dvds in XBoX on Consoles to solve the problem; Just recently I noticed my xbox wouldn't read dvds. I've tried almost all of my dvds and nothing you can hear it in the console spinning but the lazer... Discussion in 'XBoX on Consoles' started by CodyHill, Mar 6, 2016.

  1. CodyHill
    CodyHill Guest

    Xbox one reads blu rays but not dvds


    Just recently I noticed my xbox wouldn't read dvds. I've tried almost all of my dvds and nothing you can hear it in the console spinning but the lazer not reading. I put my blu rays in the movies load right up the game I tried took a minute but still would
    install. I tried to install mass effect which I previously had installed on my console and it did nothing. I've looked high and low on these forums and can't see anyone having the same issue also I'm past my warranty. It just upsets me that I've been a loyal
    xbox customer and I can't find help and when I inquire about a repair it would cost me 115 including shipping it'd be quicker to buy a new one.

    :)
     
    CodyHill, Mar 6, 2016
    #1
  2. Rodrigo A.Rivera
    Rodrigo A.Rivera Guest
    360 Discs aren't read by my Xbox One

    Man

    It read XBO and blu rays, but not DVD or 360...
     
    Rodrigo A.Rivera, Mar 6, 2016
    #2
  3. Rodrigo A.Rivera
    Rodrigo A.Rivera Guest
    360 Discs aren't read by my Xbox One

    Does anyone had this issue too?
     
    Rodrigo A.Rivera, Mar 6, 2016
    #3
  4. Princess8607
    Princess8607 Guest

    Xbox one reads blu rays but not dvds

    please try these trouble shooting steps and if you are less then 30 - 60 days out of warranty they should be able to do a repair at no cost to you expect shipping.

    support.xbox.com/.../disc-error
     
    Princess8607, Mar 6, 2016
    #4
  5. CodyHill
    CodyHill Guest
    My warranty ended 11/27/15 but I'll try these steps thank you
     
    CodyHill, Mar 7, 2016
    #5
  6. Princess8607
    Princess8607 Guest
    your very welcome, I just had this issue the other day and everything worked fine after i did those steps, please keep me informed on if it worked or not
     
    Princess8607, Oct 31, 2018
    #6
  7. Obsessive Power Win User

    Xbox One X recognizes no backwards compatible 360-disc / triggers no download

    Hi,

    Sounds like the laser in your console's Blu-ray drive has a hardware issue.

    To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

    Note: It must be a DVD movie disc, not a Blu-ray movie disc.

    There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.
  8. SwordofWhedon Win User

    Xbox 1 games won’t work on my Series X

    The drive contains separate lasers for the DVD and Blu-ray disc reading. Xbox one titles are on Blu-ray, while the others are on DVD. Please try a Blu-ray movie in the drive and see if it works
  9. Obsessive Power Win User

    Xbox One X only reads XB1 game dvds

    Hi,

    The optical drive in the Xbox One is a Blu-ray drive. Xbox One discs are on Blu-ray disc, same as HD Blu-ray movies. Xbox 360 games came on DVD disc.

    Oversimplifying my explanation a little, the Xbox One has separate lasers for reading DVD discs than it does for reading Xbox One blu-ray discs.

    The laser that is used to read DVD's has failed. This isn't a software issue, it's a hardware one. Unfortunately you can't fix this yourself, you'll need your console repaired. Sorry.
  10. Obsessive Power Win User

    0x8082000c, Can't play Xbox 360 Games

    Hi,

    Verify that your consoles drive is functioning. Try playing a DVD movie disc, not a Blu-ray disc.

    If your console will not play DVD then the drive has hardware fault.

    There are two lasers in the blu-ray drive. One for reading DVD and Xbox 360 games and another for Xbox One and Blu-ray discs.
  11. Obsessive Power Win User

    360 games on xbox1

    Hi,

    Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

    Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

    If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.
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Xbox one reads blu rays but not dvds

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