Xbox one reading dvds but not games

Discus and support Xbox one reading dvds but not games in XBoX on Consoles to solve the problem; Need help sorting this issue out was transferred from microsoft to post here need help asap. 899c25e0-d5e2-4b73-93cd-1c7e6c1e1505 Discussion in 'XBoX on Consoles' started by Dead Eye Billy, Dec 27, 2014.

  1. Dead Eye Billy
    Dead Eye Billy Guest

    Xbox one reading dvds but not games


    Need help sorting this issue out was transferred from microsoft to post here need help asap.

    :)
     
    Dead Eye Billy, Dec 27, 2014
    #1
  2. FRESH x913x
    FRESH x913x Guest
    Can't read game discs

    My Xbox one is having trouble reading games. No errors just says insert disc. It quickly reads dvds no problem. My games are mint no scratches or anything.

    I got it to detect a game last night by starting a DVD then putting a game. That's not working today. Almost seems like a software issue due to it quickly reading dvds.
     
    FRESH x913x, Dec 27, 2014
    #2
  3. Miss Ghidorah
    Miss Ghidorah Guest
    Xbox one DVD drive not reading

    Hi there J3st3rdad -

    Are you still experiencing this issue? Let's have you go through this troubleshooting article outlining
    problems with discs on your Xbox One if you haven't already.

    Hopefully that works out!
     
    Miss Ghidorah, Dec 27, 2014
    #3
  4. Obsessive Power Win User

    HELP ME PLEASE! XBOX ONE BACKWARDS COMPATIBILITY NOT WORKING AT ALL?!?!?!!?!?!?

    Hi,

    It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

    The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.
  5. SilentGamer895 Win User

    Lord of the Rings Extended DVDs don't play

    If its a regular dvd it will not pay it because the xbox one read CDs game discs or blu ray dvd sorry
  6. Obsessive Power Win User

    Xbox One S Won't Ask to Update Xbox 360 Discs that I insert

    Hi,

    Can you confirm if your console can read DVD discs?

    Xbox 360 games are on DVD and Xbox One games are on Blu-Ray. The Xbox One's Blu-ray drive has a separate laser to read DVD's, if it has malfunctioned, Xbox 360 games can't be read and the digital download for BC games won't start.

    To test this out, try playing a DVD movie disc. In all likelihood these films won't play and that will confirm drive malfunction. If this is the case you'll need your console repaired/replaced.
  7. Obsessive Power Win User

    Can't install red dead redemption 1

    Hi,

    Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

    • Be able to read the disc. Check if the disc is dirty or damaged
    • Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

    The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
    work.
  8. Obsessive Power Win User

    Xbox One X recognizes no backwards compatible 360-disc / triggers no download

    Hi,

    Sounds like the laser in your console's Blu-ray drive has a hardware issue.

    To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

    Note: It must be a DVD movie disc, not a Blu-ray movie disc.

    There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.
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Xbox one reading dvds but not games

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