Xbox one quit

If the console unexpectedly shuts down, especially when you were in the middle of playing a game, then two things come to mind:

- The console might be overheating.

- The power supply might be having problems.

If the console is overheating, make sure there is adequate "breathing room" around the console. It needs to circulate air to stay cool. You might be able to tell if it's overheating if the fans were running at full speed prior to the forced shutdown. The
external power supply block also has a cooling fan, so make sure it has some space around it for ventilation too.

You can read
this article for troubleshooting and other tips about unexpected shutdowns.

If it's a power supply issue, you may need to get your console serviced.

the brick feels hot. But not sure if that's why it quit. Going to let it cool off for a bit and stare at the giraffe

I had this happen were I came into the room and the fan was on, I hit the power button and turned the tv on seen that little picture your talking about and noticed the power button on the console was just coming on and off on and off. Its only did this once
just the other day and I have had it since launch, preaty weird but I have seen a few posting about it now so maybe its just a software problem and not a prob with the actual console

Hi III Mighty,

I'm sorry your having all of these disc issues. So you could be running into a couple of issues here. So before you go ahead and just send your console's in to be repaired I'd like you to try a few things. If non of them work or you really just want to
send them in to have this issue fixed. I will give you instructions on how to send these consoles in for repair. But first here are a few quick fixes.

1) So the majority of disc issues are with the actual disc it self. Have you checked to make sure that the disc(s) is(are) readable. Easy way to check is to flip the disc over to the silver side. Look to see if there is allot of scratches on the disc(s).
If there are you might want to look into disc cleaning solutions. If you have just a few scratches and nothing to big, then your disc should work. Always good to try is pour water (not allot) on the disc and wipe it with a soft cloth (not a rough that will
just scratch the disc more).

2) Have you updated your consoles since you bought them? Easy way to find out if they require an update. Go to Settings on your console > Then select the system tile > then in the first column, under console info should read "No update available" : If it
read's "Console needs updating" or "update available" > Select the Update Available text ( Only if it appears. If it doesn't dont worry about this step) *Note your console needs to be connected to internet to see and update your console. support.xbox.com/.../connecting-to-xbox-live

3) If those two things didn't work, Xbox provides a lovely article with even more solutions.

support.xbox.com/.../disc-error This article also goes a bit more indepth than I have, so please fee free to look at it.

Okay, so your console(s) still wont read your disc(s) well this might just be a hardware issue. So let's go ahead and send your console(s) in for a repair. Now xbox made this process super easy. I'll give you instructions on how to do this but will also
provide you with an article on how to do this.
support.xbox.com/.../getting-your-product-serviced

Step One - Visit http://support.xbox.com/ (please makesure your signed into your Xbox Account)

Step Two - Scroll down to the very bottom of the page. You should see a section that reads "Support Resources" select the "Repair" resource. This will bring you to the Xbox service center.

Step Three - Now if you haven't done so already you'll need to register your consoles. This is very simple. Underneath the text "How can we help you?" are a few tiles with text in them. Please click on the tile that reads "Register A Device". Once there
follow the on screen instructions to register your console.

Step Four - Now that you've registered your device select the "home" tab. This will brin gyou to the original service menu. Once again under the "How can we help you?" text is a tile that reads " Problem with a device" select this tile. This will bring you
to the service request.

Step Five - Select the console you'd like to service first. Do this by clicking the tile with the correct console info. *Note only consoles you have registered will appear here. Once you've selected the console. You will be asked to fill out some information
( like, issues with the console, address ect.) just follow the onscreen instructions. After your all done you'll get a packing information and all you'll have to do from there is send the package. Note the service center will make it very simple and easy for
you to ship they also provide shipping instructions.

I hope I was able to help you out. If you have any more questions or issues please don't hesitate to post again. Or you could even call 1-800-4MY-XBOX (US) for additional support. Note if you are receiving error codes you may want to look them up. Do this
by going to xbox.com hover over support a drop down-menu will appear. Select the second to last tab " Error & Status Code Search". Type your code in and search. The system searches the whole website with solutions or even forum post of others having the same
issues.

-Voss

Never happened before the update or Titanfall. .. Just turned on consol and their is a update. Maybe a fix.