Xbox one purchases

NikkiFisher1 · Jul 5, 2021

My son purchased some apex $$and they haven't shown up on his xbox. Can't for the life of me figure out how to actually get hold of a human at Microsoft. They've declined a refund for them. Does anyone know how to get the $$we've paid for? Or how to talk to someone at Microsoft?

:)

John H._07

While I wouldn't say most people have NO issues as Borss says, I will say almost all of those issues are more complaints with the software, not real issues. A lot of people are disappointed by 1 or more things with the system, but, even with these complaints,
most people are satisfied with the system overall.

Read up on the reviews and what people are saying, and decide for yourself if the hardware and software are to your liking. As for the hardware failures, there is absolutely NO indication (from everything I've seen) that there is a high failure rate compared
to any other new hardware launch. This is not the RRoD.

Poofius

This is probably the wrong place to ask. I would call XBOX offices directly, I think it is 1-800-XBOX, not sure though.

Hopefully they offer something like this. It is pretty normal for companies to offer discounts for fundraising purposes.

Smwutches

Contact support and speak to billing. You can request a call back or chat with them at http://support.xbox.com/contact-us If you're not seeing those options, change your category/topic until you do. Billing & Subscriptions and "I don't recognize a charge" usually works for me.

MildCrown932

Thank you everyone for your feedback. I just purchased the system today. Look fwd to the online experience as well, that will be new to me.

Jeff

RippenHarra

No hardware probs on mine or the many I know that got one. The more time I spend with the UI the better it becomes, the little things that are missing can be added via software updates and I'm sure they will. Great machine.

Xbox one purchases