Xbox One purchased 4/18/2014

Discus and support Xbox One purchased 4/18/2014 in XBoX on Consoles to solve the problem; Also purchased an Xbox One today and couldn't get the update. Spoke with a rep who asked me to return it to Best Buy. Second console also didn't work.... Discussion in 'XBoX on Consoles' started by SLIMSCUBASTEVE, Apr 18, 2014.

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  1. CHEEEZZHEAD
    CHEEEZZHEAD Guest

    Xbox One purchased 4/18/2014


    Also purchased an Xbox One today and couldn't get the update. Spoke with a rep who asked me to return it to Best Buy. Second console also didn't work. I'm a network engineer, tried tons of settings, wired/wireless, peripherals plugged or unplugged and nothing.
    Second call I was informed they now know it's an issue. What I was told is the they can't give us an ETA on when it'll be up or any reimbursement (I asked because my xbox live account I'm paying for and can't access) because it's an unexpected outage. They
    can give you an avatar t-shirt which I declined. Apparently the console comes basically without an OS and you cannot do the offline tool to troubleshoot the initial update. Pretty poor on MS's part IMO, but basically we have $500 plastic boxes until they fix
    their issues. Can't wait to see how hard the servers are hit once they come back online. Happy Waiting!
     
    CHEEEZZHEAD, Apr 18, 2014
    #16
  2. mpclasby
    mpclasby Guest
    I have spent 4 hours trying to trouble shoot an initial download on a brand new Xbox. I am disappointed in Microsoft as a company and Xbox as a brand. I always considered myself loyal to Xbox for life.

    NO LONGER

    epic fail
     
    mpclasby, Apr 18, 2014
    #17
  3. Kaneiac
    Kaneiac Guest
    Seems to be working for me now. Try it again Xbox One purchased 4/18/2014 :)
     
    Kaneiac, Apr 18, 2014
    #18
  4. Squizot
    Squizot Guest

    Xbox One purchased 4/18/2014

    Sooo *** off. I have to play my crappy 360 now? It's like having keys to a Ferrarri but nahhhh. I'll drive the old rusty Taurus. My life sucks right now
     
    Squizot, Apr 18, 2014
    #19
  5. CHEEEZZHEAD
    CHEEEZZHEAD Guest
    Currently updating!!! If you are awake I'd advise trying
     
    CHEEEZZHEAD, Apr 18, 2014
    #20
  6. UKWARRIOR79
    UKWARRIOR79 Guest
    hi guys just turned my xbox one on at 8.30am uk time finally done the first update seems working on my now hope its fixed for all you guys iv completed my set up this morning no problems
     
    UKWARRIOR79, Apr 18, 2014
    #21
  7. Smirkin Dirk
    Smirkin Dirk Guest
    Ive been able to download the update and it seems Ill all set up
     
    Smirkin Dirk, Apr 18, 2014
    #22
  8. MikeM-BAA90088-8AE7-46D7-85E0-57D88E4487E6
    MikeM-BAA90088-8AE7-46D7-85E0-57D88E4487E6 Guest

    Xbox One purchased 4/18/2014

    I just attempted again and it is working!!! Updating now...
     
    MikeM-BAA90088-8AE7-46D7-85E0-57D88E4487E6, Oct 31, 2018
    #23
  9. CHEEEZZHEAD Win User

    Xbox One purchased 4/18/2014

    Currently updating!!! If you are awake I'd advise trying
  10. Traxdadon Win User

    Xbox One purchased 4/18/2014

    same here, been tryin to get this up since 3pm
  11. Whiskey Stones Win User

    Xbox One purchased 4/18/2014

    Hey, I'm still waiting. Have been since two. I don't have a usb big enough to update manually....

    *twiddles thumbs*
  12. MikeM-BAA90088-8AE7- Win User

    Xbox One purchased 4/18/2014

    Same problem here - as annoying as it is I'm glad I don't need to pack this thing up and bring it back right now, too many pieces.
  13. UKWARRIOR79 Win User

    Xbox One purchased 4/18/2014

    hi guys just turned my xbox one on at 8.30am uk time finally done the first update seems working on my now hope its fixed for all you guys iv completed my set up this morning no problems
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Xbox One purchased 4/18/2014

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