Xbox One PSU Died. Still waiting for unit for nearly 1 month.

Discus and support Xbox One PSU Died. Still waiting for unit for nearly 1 month. in XBoX on Consoles to solve the problem; I sent off my PSU on 12/21. Called MS last week for a status. They said the Service request I sent 'had an issue' and had to be re-done. This process... Discussion in 'XBoX on Consoles' started by DeskSlaveZero, Jan 11, 2014.

  1. Xbox One PSU Died. Still waiting for unit for nearly 1 month.


    :)
     
    DeskSlaveZero, Jan 11, 2014
    #1
  2. Yo PUNISHER
    Yo PUNISHER Guest
    Amber light then goes off

    Same here! I was told by Customer Support that my Power Supply Unit was defective and had to send it for repairs. It's taking forever for them to send me a new PSU. Assuming if it qualified: I would have sent the whole Xbox One Package and get it replaced
    in 2 business days under the "Advanced Replacement" program instead of waiting for the usual repair on my PSU.
     
    Yo PUNISHER, Jan 11, 2014
    #2
  3. Xbox One PSU Singapore

    Hi. I would like to know where can I find a XBOX One PSU (Power Supply Unit) to use in Singapore (220V-50Hz).

    Bought my Xbox One in the USA and its PSU is 110V only.

    I'm looking for the original PSU, not any cheap aftermarket ones.

    Thanks
     
    Henrich Monch, Jan 11, 2014
    #3
  4. Two Bit Hore
    Two Bit Hore Guest

    Xbox One PSU Died. Still waiting for unit for nearly 1 month.

    My PSU died on Dec 22 and I am still waiting for a replacement also.
     
    Two Bit Hore, Jan 11, 2014
    #4
  5. Two Bit Hore Win User

    Xbox One PSU Died. Still waiting for unit for nearly 1 month.

    My PSU died on Dec 22 and I am still waiting for a replacement also.
  6. Obsessive Power Win User

    Will these work together? (PC Build)

    just don't get the the VS versions of those PSU's, they are basically waiting to explode.
    Ah yes, the VS are not well renowned for being great PSU's. Still, they're a lot better than a $36 no name power supply unit.

    I've had two power supplies fail on me in my 25 years of gaming on PC's. The first one had a cheap PSU, this was back before I built my own systems or even knew how to build my own. It blew with flash and nice puff of smoke and took nearly everything. I think the only components to survive were the HDD and one of the two RAM modules. Everything else was dead.

    The other failed power supply was on old PC I'd being using on and off. It failed through old age though. Although it was about 7 years old.
  7. M4STER ASS4SS1N Win User

    console freezes and dashboard issues

    sorry a delay in replying but yes i am using hdmi i will try normal connection the psu unit seems to work normally with reguards to to lights but yes this psu has never been replaced it is still the original one
  8. Martin Doyle Win User

    How many watts does xbox one produce ?

    Power supply unit and cord

    Your Xbox One console has an external fan-assisted power supply unit (PSU). It measures 6.69 x 1.88 x 2.96 inches (approximately 17 x 4.8 x 7.5 cm). Note that the PSU has the same basic design in all countries. There are no dimensional changes between the
    100-110V, 220-240V and 100-240V versions.

    Important Microsoft does not license any non-Microsoft accessories that plug into the Xbox One console's power socket. The use of any accessory other than the standard Xbox One PSU may damage your console and void your console warranty.

    <p>

    Notes

    *PSUs are designed to be used only in the regions where they are sold.

    *Don't try to use an Xbox One PSU that was built for a region that has different power requirements.

    *Don't use an unlicensed accessory, such as a non-Microsoft replacement PSU, or any accessory that plugs in *between the console and the PSU.

    *Don't use the Xbox One external PSU outside the country where it was sold. If you use the PSU in a different country, it or your console may be damaged, and the warranty may be invalidated.

    *The Xbox One PSU contains an internal fuse that helps protect your console from voltages that are too high and power surges. However, the PSU is a sealed unit. Therefore, you can’t replace the internal fuse.

    More Info:
    support.xbox.com/.../about-power-supply
  9. Yo PUNISHER Win User

    Amber light then goes off

    Same here! I was told by Customer Support that my Power Supply Unit was defective and had to send it for repairs. It's taking forever for them to send me a new PSU. Assuming if it qualified: I would have sent the whole Xbox One Package and get it replaced
    in 2 business days under the "Advanced Replacement" program instead of waiting for the usual repair on my PSU.
Thema:

Xbox One PSU Died. Still waiting for unit for nearly 1 month.

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