xbox one profile and achievements not appearing

Discus and support xbox one profile and achievements not appearing in XBoX on Consoles to solve the problem; My console is a Xbox One and the problem I'm experiencing is for the past 2 months my profile picture doesn't show in the upper left hand corner and... Discussion in 'XBoX on Consoles' started by I Solid Cobra I, Apr 6, 2016.

  1. xbox one profile and achievements not appearing


    My console is a Xbox One and the problem I'm experiencing is for the past 2 months my profile picture doesn't show in the upper left hand corner and none of the achievements I have unlocked in the games I've played since then are still appearing as locked.
    The reason I know that they should be unlocked is that they show up on the game websites. (ex. The Division achievements show up on the Ubisoft site but not in my Xbox achievements.) As of 3 weeks ago the upper left hand corner says sign in instead with
    the blank gamer pic. However, I am still able to play games like The Division, Neverwinter, and Fallout 4 using my profile even though it says to sign in in the upper left corner. So far I have tried the following to fix this:

    • I have deleted and re-added my account.
    • I have tried clearing the cache hard reseting
    • I have tried deleting and re-adding almost all of the games I have installed on my Xbox One. (Still have 3 more to go)
    The above attempts have had no effect.

    If there is something that I can do to fix this then please let me know.

    Thanks.

    :)
     
    I Solid Cobra I, Apr 6, 2016
    #1
  2. OAP Slaine
    OAP Slaine Guest
    Missing Achievement

    Ive got the same problem. Bought Xbox One new years eve, and about 8 or 9 games arent appearing on my profile anywhere, some with achievements. Any ideas?
     
    OAP Slaine, Apr 6, 2016
    #2
  3. Thorin4to
    Thorin4to Guest
    Old xbox360 achievements not showing on Xbox one Profile

    I recently realized that the achievements of some games that I played some time ago are not appearing in my current Xbox one profile.

    Does anyone know how this can be solved? Did someone happen to him?

    as an example, I played the "left 4 dead" in xbox 360 but today I do not see any achievement obtained in my profile
     
    Thorin4to, Apr 6, 2016
    #3
  4. Qwertei
    Qwertei Guest

    xbox one profile and achievements not appearing

    Alright then i would contact the customer support about the profile not appearing and about the achievements bug it's been common for a user not too receive them since the latest update but in your case it may result in the profile error.
     
    Qwertei, Apr 6, 2016
    #4
  5. I'll do that but first I'm going to try what was suggested in this post before I call them. Thanks for the help!

    forums.xbox.com/.../2144133.aspx
     
    I Solid Cobra I, Apr 6, 2016
    #5
  6. hard resetting the console doesn't actually clear your system cache, that's why the restart console option was put in the settings tab of the guide. it WILL clear your system cache, shut down any background apps thatt are running without need, as well as
    some other nifty stuff. but, it always could be a network issue, what are your detailed network stats?
     
    CasandraElmore, Apr 6, 2016
    #6
  7. Giggles008
    Giggles008 Guest
    Holding in the power button on the actual console for 8-10 seconds does clear the cache. I would try clearing alt MAC address, otherwise call Xbox Support and get connected to a connectivity agent could just be a NAT issue.
     
    Giggles008, Apr 6, 2016
    #7
  8. Qwertei
    Qwertei Guest

    xbox one profile and achievements not appearing

    Giggles this question has been verified by the OP please make a new thread.
     
    Qwertei, Apr 6, 2016
    #8
  9. altmin
    altmin Guest
    Same exact thing is happening to me.
     
    altmin, Oct 31, 2018
    #9
  10. Giggles008 Win User

    xbox one profile and achievements not appearing

    Holding in the power button on the actual console for 8-10 seconds does clear the cache. I would try clearing alt MAC address, otherwise call Xbox Support and get connected to a connectivity agent could just be a NAT issue.
  11. CasandraElmore Win User

    xbox one profile and achievements not appearing

    hard resetting the console doesn't actually clear your system cache, that's why the restart console option was put in the settings tab of the guide. it WILL clear your system cache, shut down any background apps thatt are running without need, as well as
    some other nifty stuff. but, it always could be a network issue, what are your detailed network stats?
  12. I Solid Cobra I Win User

    xbox one profile and achievements not appearing

    I'll do that but first I'm going to try what was suggested in this post before I call them. Thanks for the help!

    forums.xbox.com/.../2144133.aspx
  13. Qwertei Win User

    xbox one profile and achievements not appearing

    Giggles this question has been verified by the OP please make a new thread.
  14. altmin Win User

    xbox one profile and achievements not appearing

    Same exact thing is happening to me.
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xbox one profile and achievements not appearing

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