Xbox one problema com teclado.[Xbox one keyboard problem.]

Hello Masumi,

Thank you for your post. I understand you are experiencing an issue with your keyboard inputting keystrokes on your Xbox One. Are the characters the same every time or always random? You may want to try out another keyboard to determine if the console is
causing this issue, if the issue does not continue, the keyboard could be damaged.

Please let us know how this goes.

Tente em um controlador Xbox diferente para ver se algo está errado com o controlador.

Muitos disseram que obter o adaptador de fone de ouvido para o controlador xbox one resolve muitos problemas com o controlador e o fone de ouvido.

A Microsoft está ciente de que esse problema com o áudio ... porque eles já não colocam o adaptador na caixa e dizendo a caixa que tem um. Porque eles esperam reclamar se já sabem que estão com o problema? Agora tem que ir atrás do adaptador. Pensando seriamente em vender o Xbox e comprar um PS4, esse tipo de problema não existe.

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[Translation - Microsoft is aware that this problem with audio... because they no longer put the adapter in the box and saying the box that has one. Why do they expect to complain if they already know they have the problem? Now you have to go after the adapter. Seriously thinking about selling the Xbox and buying a PS4, that kind of problem doesn't exist.]

Eu ja falei com o suporte duas vezes e ate agora NINGUEM resolveu o meu problema. Estou muito insatisfeito com o serviço enganoso do xbox.

[Translation-I've already talked to the support twice and so far NO one has solved my problem. I am very unhappy with the deceptious service of the Xbox. ]

Have you tried to reinstall this game?

estamos juntos nessa amigo

Translation:

we are together in this friend