Xbox One Preview Program Problems: I can't access Preview Forums & More..

Hello all,

I need an Official Xbox Support member, but not an ambassador to allow me to access the Preview Program Forums.

First off, I was invited to participate in the Xbox One Preview Program by an Official Xbox Member. I waited a few days and eventually got a message via Xbox Live to join the program and download the app. So, naturally I downloaded the &%$ out of that
thing and opened up the app with no problems. My Status on the app was 'Pending' at this time. Then I waited a few more days until I recieved the option to Update the OS. Since my console is on 'Power Saving Mode' instead of 'Instant On Mode', I had to trigger
this update manually. I triggered the update, and with no issue or error I waited as the download completed and the console proceeded to restart. The problem starts here. When it restarted and booted to the dashboard like always, the dashboard didn't have
the new looks it was supposed to have. I tripled checked the OS version and it is the newst OS version which is 6.2.13176.0. This is the newest update as of June 19th for Xbox Preview Members. But like I said, none of the updates seem to have taken affect...at
all. I've messaged Xbox Moderators, Ambassadors, and Officials, but to no avail. I've posted in forums and using the Xbox One itself, reported the issue to the Preview Program Member Community. At this time my Status in the Preview Program App is 'Enrolled'.



Please help me find the correct solution, as I am eager to get my son out there on this membership and helping the rest of the community like you guys.

Thank you and Godspeed,

[Mod Removed]

:)

 

Early Preview Forums

No need to contact phone/chat support as they are nothing to do with the preview program & can't grant access to the preview forums.

Just sit tight & an official support member should see this & grant you access if you are in the preview program

 

Xbox One Preview Program

Hi! I joined the preview program for the Xbox One and I downloaded the app for the Xbox One preview program last week, but all the dashboard app does is tell me I will receive a service message on my Xbox One soon with more info. Any idea how long this
takes? I'd post to the support forums for the preview program but I can't access it.

 

Please do a search for UrbanizedTree on the forums and send him a pm. He should be able to sort you out.

 

Okay. I'll do that not. Anyone else that has input, please do not hesitate to let me hear it. I'm upset all this lol

 

Hey there GFlash1!

I have replied to your other thread here. When you get a chance, check out the link. In the future, please
only create one thread. Thanks in advance!