Xbox One Premium content is blocked for this account

ShadowElite409 · Apr 13, 2017

I just got black ops 2 backward compatible for my xbox box one and I'm trying to buy the season pass but it keeps saying "premium content is blocked for this account" what do I do?

:)

AnDrEwHuGe · Apr 13, 2017

I can't download premium content!

When i try to buy a FIFA 11 Ultimate team code it says buying premium content is blocked on this account. However i checked my settings and nothing is blocked and buying premium content is 'allowed' and not blocked! please help me!

MasonicVoyage65 · Apr 13, 2017

Bo2 dlc problems

I can't download origins it keeps saying premium content is blocked for this account , I downloaded the others just fine though somebody help pls

Miss Bijoux · Apr 17, 2017

Hey there ShadowElite!

This error is generally seen when you are trying to purchase content as a child account. If that's the case, the only way to make this work would be to have an adult account purchase the content on an Xbox 360 for you. If you have a child account, unfortunately
there is no way to bypass the restriction and purchase the content on your Xbox One.

Apologies for any frustrations this may cause.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

TabularSneeze20 · Nov 2, 2018

Hey, so I am having a similar issue. Before you are allowed to play online on BO2, it prompts you to download the Nuketown 2025 map, but when I try to it gives me the same thing, "premium content is blocked for this account." Most threads say it is because
of the child/adult account issues, but I just made a new account as an adult, and there are no child accounts associated with it, and I cant play it on Xbox Live because of this. Any help would be appreciated!

TabularSneeze20

Hey, so I am having a similar issue. Before you are allowed to play online on BO2, it prompts you to download the Nuketown 2025 map, but when I try to it gives me the same thing, "premium content is blocked for this account." Most threads say it is because
of the child/adult account issues, but I just made a new account as an adult, and there are no child accounts associated with it, and I cant play it on Xbox Live because of this. Any help would be appreciated!

Miss Bijoux

Hey there ShadowElite!

This error is generally seen when you are trying to purchase content as a child account. If that's the case, the only way to make this work would be to have an adult account purchase the content on an Xbox 360 for you. If you have a child account, unfortunately
there is no way to bypass the restriction and purchase the content on your Xbox One.

Apologies for any frustrations this may cause.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Eletricdrum

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Are you using the same account on Xbox One and Xbox 360?

Kingofgames7775

Yes and nothings changed also its on skate 3 for xbox 360 on the one it said premium content is blocked on this profile why?

Elramo22

I deleted my account restarted the Xbox and added the account back on but I am still getting the error message saying that the premium content is blocked for my profile.

Xbox One Premium content is blocked for this account