xbox one powers on but just black screen after a power outage by a thunderstorm

Discus and support xbox one powers on but just black screen after a power outage by a thunderstorm in XBoX on Consoles to solve the problem; i was watching netflix on my xbox and there was a power outage in my area due to a thunderstorm and now my xbox one will turn on but won't load... Discussion in 'XBoX on Consoles' started by HotZeus03, Jun 24, 2017.

  1. HotZeus03
    HotZeus03 Guest

    xbox one powers on but just black screen after a power outage by a thunderstorm


    i was watching netflix on my xbox and there was a power outage in my area due to a thunderstorm and now my xbox one will turn on but won't load anything up just a black screen like hdmi is not plugged up...i've changed hdmi cord and still same thing . i've
    unplugged power box . tried cold boot.. by pressing on power button for 10 sec... is there anything else i can do ...

    :)
     
    HotZeus03, Jun 24, 2017
    #1
  2. Shadowramx
    Shadowramx Guest
    Blank screen problem

    Known issue. MS is working on a patch. Only solution is to "cold boot" the machine by holding the power button for 5 seconds until it powers down, then boot it back up.

    www.gamespot.com/.../1100-6417809
     
    Shadowramx, Jun 24, 2017
    #2
  3. Portpath90
    Portpath90 Guest
    How to: Provide Feedback for Forums.Xbox.com

    My xbox one makes sound but it won't turn on after a power outage
     
    Portpath90, Jun 24, 2017
    #3
  4. JamesGlodo
    JamesGlodo Guest

    xbox one powers on but just black screen after a power outage by a thunderstorm

    I'm having this same issue and have tried the same thing and it's not working although I'm in the preview program also
     
    JamesGlodo, Aug 4, 2017
    #4
  5. JamesGlodo Win User

    xbox one powers on but just black screen after a power outage by a thunderstorm

    I'm having this same issue and have tried the same thing and it's not working although I'm in the preview program also
  6. VENOM MDK Win User

    Xbox 360 slim turns on but wont boot

    Just a quick question. Did you recently have a thunderstorm in your area or have a power surge? I had a similar deal with my slim and it turned out it was due to a power outage during a storm. Thankfully I just bought and was able to take it back to
    the store.
  7. EggsBoxJuan Win User

    xbox one not boot day one edition only one year warranty ?

    Hello, yes the Xbox one does carry a one year warranty.

    Is your Xbox not powering on at all or does it power up and after the Xbox logo screen you get nothing but a black screen or is it something else?
  8. XBF Diego M Win User

    xbox one black screen

    Hi there,

    I'm sorry to hear this issue being experienced, I'd be happy to try and help.

    Does the Xbox turn off after the green screen or does it stay on with a black screen that does not allow you to do anything?

    Have you attempted a hard reset and power cycle and tried different power outlets?

    Was your Xbox affect by the service outage yesterday?

    Let us know some more information and we'll assist you further.
  9. Portpath90 Win User

    How to: Provide Feedback for Forums.Xbox.com

    My xbox one makes sound but it won't turn on after a power outage
Thema:

xbox one powers on but just black screen after a power outage by a thunderstorm

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