Xbox One powers on but does not display on TV (HDMI does not detect)

Tha1n316 · Sep 20, 2017

I havent had issues with my system in 2 years, joined the Xbox Insider Preview program & now I ran into a issue with my systems HDMI not being detected. My system powers up, but won't display anything. I called Microsoft to assist me & they were to little
or no help at all. I unplugged my systems power block & hard resetted my system & still nothing. Please let me know if you can assist me with this matter.

:)

Mister Quimby · Sep 20, 2017

Xbox One powers on but does not display on TV (HDMI does not detect)

Hey there I am Chux!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!

Beekeeper59 · Sep 20, 2017

Xbox One powers on but does not display on TV (HDMI does not detect)

plugged in my new outa the box xboxone and cannot get a picture on my screen. Rechecked connections several times, all good. Contacted online support and was told I had to be connected to internet to do initial setup. I said I would like to but my internet
is wireless and need to get xbox to recognize it. I was then told to do a hard reboot by holding the power button for 10 to 15 seconds. When it powers off disconnect all cables. Wait at least 30 seconds and reconnect everything. Did all that to no avail. Boxed
it back up.

Mister Mascot · Sep 21, 2017

Hey there Tha1n316,

Sorry to hear about the issue with the Xbox One console not starting up properly. We do have a guide for this though that can help with either Blank Screens or Error Codes. Give it a shot and see if it helps!

Troubleshoot Xbox One startup errors

In step 1, select I AM EXPERIENCING A STARTUP ISSUE and then BLACK SCREEN in step 2

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

I am Chux

My console is on, no noise or picture....... Please help

DerJaeger87

I'm also having this problem. The Xbox turns on but nothing happens on screen. After about 3 min it will go to the boot screen and then just sit there. Unplugging and replugging the power brick has no effect.

DeadlyInFlames

That is exactly what I do, unplug the brick a couple times and it works. I don't even get sound though and my kinect doesn't boot. It gets stuck in the initial boot process. Hoping this can be fixed in an update, mine works but its a poor way to get it to
do it.

KrissrocK

yeah, mine seems to do this every other day. i get nothing on the screen but i can hear sounds...I just usually have to unplug the brick from the wall...that's all...

Mister Quimby

Hey there I am Chux!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!

Xbox One powers on but does not display on TV (HDMI does not detect)