Xbox one powering off

Is the XBOX one actually shutting off or is the game quitting to the menu?

Firs thing I would do is if the actual console is powering off, make sure it is in a place where it is not overheating.

Yeah, similar to PlayStation. It would be a great option.

I think you would not have to deposit anything if being out of console while yours is received, and they can send replacement.

They probably go by list prices, not actuall retailer prices.

I bought launch X1 when slim came recently - and prices dropped $150 on launch version.

Now that console is not just a game console anymore, it is much more personal information on there.

And this replacement stuff I hope I never need it due to that you know how you handled your unit, and may get one that is much harder used.

Anyway, your post got my attention since I had a similar issue today - just inserted a new game after boot, and did not quite pay attention but saw my controller was shut off, and green bootscreen was running again and had no idea what happend. Sudden short
power surge or something, I hope.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to reset the power supply or internal power supply.

If I may ask, what Xbox One console do you have? Is it the Xbox One Original, Xbox One S, or Xbox One X?

We will be following the steps on this link: https://support.xbox.com/en-US/help/hardware-ne...

Hi Darshiva,

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