XBOX One Power Supply - No Refund if need to return to MS

Discus and support XBOX One Power Supply - No Refund if need to return to MS in XBoX on Consoles to solve the problem; I recently contacted support for a replacement power supply because my current one would only stay orange. I thought it was faulty based on support... Discussion in 'XBoX on Consoles' started by o iamZ3R0 o, Sep 14, 2017.

  1. o iamZ3R0 o
    o iamZ3R0 o Guest

    XBOX One Power Supply - No Refund if need to return to MS


    I recently contacted support for a replacement power supply because my current one would only stay orange. I thought it was faulty based on support from this website. I received the power supply and attempted to use it. Unfornautaly
    for me my console is the problem and not the power supply. I contacted support to return the power supply because I don't need two with a broken console but I was told there is no way to process the return. I find this to be unacceptable and I just wanted
    to warn anyone else thinking about going this route to beware the consequences.

    :)
     
    o iamZ3R0 o, Sep 14, 2017
    #1
  2. Rjesrani
    Rjesrani Guest
    XBOX 360S

    My Xbox 360S power supply is not working. The Xbox is from the US but i need a power supply for India. I need to buy one but cannot find an original MS Power supply online. Amazon ets only have other brands.

    Where can i buy a new Microsoft Xbox 360S power supply in India??
     
    Rjesrani, Sep 14, 2017
    #2
  3. RippenHarra
    RippenHarra Guest
    AHHH...Not Again!!!

    Solution 5: Reset your power supply

    The Xbox One power supply has built-in surge protection to protect your console from power surges. If you experience a power surge, you must reset the power supply to return it to its normal operating condition. Here's how:

    support.xbox.com/.../console-wont-power-on
     
    RippenHarra, Sep 14, 2017
    #3
  4. jediknightanon Win User

    My Original Xbox One recently started shutting off at random times

    It sounds like a faulty power supply, as others have stated. I would suggest buying a new power supply and test it out. If it does not work, then you know that isn't the problem and you could return the power supply for a refund.
  5. Xecuter-[xboxvenue] Win User

    Xbox series x not turning on

    Same thing happened to me yesterday. I gave up and returned to store for refund. Something is up with these power supply's. I know it sucks, I'm bummed, but I would advise returning to the store. Wait out till spring for issues to be fixed. MS might
    have a big problem on there hands. Good Luck!!
  6. PICK 34 Win User

    Lightning just fried my Xbox One

    This happened to me in March. The power supply was fried and the warranty covers it. It'll be a week or two to get it back though. I bought a 3rd party power supply through Amazon (sounded like a jet engine) until I got the ms one back, then returned it
    to amazon. Also, you're not supposed to plug the xbox one into a surge protector as the power brick itself is a surge protector.
  7. ItsMeFrozen Win User

    Xbox power supply

    Make sure you have the correct power supply for your xbox. And then check to see if there is any light on the power supply. If there is no light then it could be an electrical problem. If it has a red light on the power supply that means it is defective
    and it needs to be returned. All i can recommend is try other outlets or get another power supply.
  8. ArminatorX Win User

    Xbox One (original) no power, power brick light shuts off

    I recently purchased an original model Xbox One and a power supply separate, second hand. Both sellers claimed their items were functional, and I'm tying to narrow down what needs to be replaced/returned/repaired.
    If you say "both sellers", do you mean you got the console from one seller and the power supply from the other?

    If so, how can one seller claim the console worked without power supply, and the other seller the power supply worked without console?

    I have my original Day One Xbox One still in working order. So I can't say that there are specific "weak points" that I could recommend to check.

    But since you say you're going to a game shop anyways, I'd recommend you take both console and power supply with you, and have them check their known working power supply with your console, and your power supply with their known working console.

    Then when you found out if your console or power supply isn't working, you can then return the defective item to the seller.

    Or have them give you the console/power supply pair that they claim "worked".
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XBOX One Power Supply - No Refund if need to return to MS

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