Xbox One Power Problem

Spankosaur · Jul 19, 2014

My Xbox one will not turn on. I thought I might have had a power surge, so I unplugged the power brick, waited ten seconds for it to reset. I plugged it back in, got a green light, but when I hooked it back to the xbox one I get a white light for a brief
second and then nothing. Is my power brick defective? or is there something wrong with the console.

:)

Bxtbat · Jul 19, 2014

Xbox one power problem

having trouble with the Xbox one. Turn it on as soon as it loads it turns itself off. I have hard time getting game out. I have noticed it will stay on and log into Xbox live if there is no game in it. Any suggestions on problem causing it and solutions
would be appreciated. Thank you

vgdelta · Jul 19, 2014

My Xbox One won't turn on

Xbox One S with it's internal power supply will solve this problem or maybe the sucker will overheat???

Spyroman12 · Jul 19, 2014

I would take it to game stop, check to see if it's a power brick failure. If it isn't a power brick failure, you will have to set up a repair

bigbenx88 · Oct 31, 2018

Actually there is an even easier way to test your PSU (Power Supply Unit). Give this a shot:

Try unplugging your PSU from both the outlet it's plugged into and the Xbox. Then take it and plug it into a wall outlet directly, no power strips or surge protectors, and confirm the Orange/Amber colored light comes on. Once you have that, then plug it
into the system and watch that light on the PSU. One of four things is going to happen:

1) The light will change to White for 5-10 seconds and then go back to Orange/Amber. This is the ideal outcome. The white light for that interval means it's charged the capacitors in the system and it should come on by pressing the power sensor on the
front of the console.

2) The light will flash between White and Orange/Amber several times. This indicates a short in the PSU and it needs to be replaced.

3) The light will do nothing and just stay Orange/Amber. This indicates that the PSU is unable to pass power to the system or even recognize it at all. This usually means that the console isn't accepting power and the console needs to be replaced.

4) The light will go out completely when you plug it in. This means a complete hardware failure in the PSU. It needs to be replaced.

Use these steps to either fix the issue or at the very least narrow down the issue to the actual culprit.

Good luck, let us know how it goes.

XBF Javier R

Hello there,

We understand that you're experiencing power issues on concerning your Xbox One console.

We have already acknowledged your previous post, and will continue our assistance there, so we will be locking this thread.

We await your reply, best wishes!

FearedNightmare

If you're using an extension cord and it's buzzing/beeping that usually indicates that it's being overloaded. It's best to connect your console directly into a wall
socket

SAKK408

Sorry scratch that, the buzzing noise is coming from the insert in which the power block goes into.

Qwertei

It's possible the console overheated and the circuit board made a pop and it is possible that it was running for a extent period of time making it over heat from there we can't really assist you because it's the console not the PSU so i'd take it to a retailer
and see if the warranty covers it.

bigbenx88

Actually there is an even easier way to test your PSU (Power Supply Unit). Give this a shot:

Try unplugging your PSU from both the outlet it's plugged into and the Xbox. Then take it and plug it into a wall outlet directly, no power strips or surge protectors, and confirm the Orange/Amber colored light comes on. Once you have that, then plug it
into the system and watch that light on the PSU. One of four things is going to happen:

1) The light will change to White for 5-10 seconds and then go back to Orange/Amber. This is the ideal outcome. The white light for that interval means it's charged the capacitors in the system and it should come on by pressing the power sensor on the
front of the console.

2) The light will flash between White and Orange/Amber several times. This indicates a short in the PSU and it needs to be replaced.

3) The light will do nothing and just stay Orange/Amber. This indicates that the PSU is unable to pass power to the system or even recognize it at all. This usually means that the console isn't accepting power and the console needs to be replaced.

4) The light will go out completely when you plug it in. This means a complete hardware failure in the PSU. It needs to be replaced.

Use these steps to either fix the issue or at the very least narrow down the issue to the actual culprit.

Good luck, let us know how it goes.

Xbox One Power Problem