Xbox one power pack

Tried everything got power from my power pack but when I plug it into my xbox the light goes off. My external hard drive won't work either.

I'm not sure if it's available in every region, but you used to be able to get them direct from Microsoft. Try going to the repair and service centre page, registering the console there, then click on it and choose "accessories" and "power supply" from the
drop-down lists and IIRC you can order one there.

If you can't find the correct page, try giving MS support a call.

Your other option is to buy one off Amazon or eBay, but make sure you get an official MS one. The quality of some of the third party ones is poor, plus using an unauthorised accessory may void your warranty.

thank you plugged it into the wall and is shutting of as soon as i turn the system off

iAussieBabe97,

Hi, you may want to check your local EB GAMES store to see if they have a replacement power pack. They sell all type of Xbox One accessories online and in store. They also have reasonable prices.
www.ebgames.com.au Call your local store, they may actually have one that you can pick up right away. Or you may also try
www.ebay.com.au hope your successful in your search.

Sincerely,



Xbox Ambassador

Hi. I've tried everything. My orange light on my power supply is on, when I plug it into my xbox the light goes off. My external hard drive won't work either.