Xbox One Power Issue

ShayneC1981 · Jul 19, 2017

I have an original Xbox One. Just recently I've been having an issue where if the Xbox turns off it won't turn back on unless I unplug everything from the back of it except the power cable. Otherwise the logo doesn't light up and it just faintly beeps. I've
already tried unplugging the power brick for two minutes to reset it.

:)

CMUchippewa · Jul 19, 2017

Xbox One Power Issue

You need an adapter that can also convert the voltage and not just a plain adapter that makes it so you can plug it in. Be careful with those adapters though, because if it does convert the voltage, they do run very hot after long periods of time...

Daft Badger · Jul 19, 2017

Xbox One power issue

Well if you did this your self you can expect a console ban pretty soon as self repair is strictly against the ToU/CoC.

Misses Quinzel · Jul 20, 2017

Hey there, Shayne!

I'm sorry to see any power issues! Do you happen to have your console plugged into an extension cord or surge protector? This could cause some power draining issues, and we suggest plugging the console directly into the wall plug. If you already have it
in a wall plug, trying another one is always a good first step.

If that doesn't work, I would try either your power brick on another console or another power brick on your console, if you have access to either of those. If you don't, going to your local game store or Microsoft Store to test out another power supply is
always worth trying since that will determine if you need a repair on your console or a replacement power supply.

Let me know how it goes! I'm happy to help further if needed.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

Arminator

The Xbox One drive is like the Xbox 360 disc drive cryptographically "married" to the mainboard of the console. So you can't simply swap out a drive and expect it to work. The software on the drive has to match the encryption of the mainboard.

XBF Eladio M

Thank you for taking the time time to reply to this thread, Reese.

At this point, you would need to test this power supply unit on a different console. If you can reproduce the same results, then this would mean that you power supply unit is what is failing, and you would need to replace it.

However if this power supply unit works on another console of the same model, then you console would be the root of the problem.

Keep in mind that the original Xbox One console is no longer manufactured by Microsoft, nor is the console PSU. As a result, out-of-warranty support is no longer available for this particular product.

This would indicate that the only other option that we would be able to recommend to you on the Xbox Forums, would have to be to upgrade to a new Xbox One of the S or X models.

I'm sorry about any confusion or turmoil this might have caused.

Reese2001

I have the original Xbox One, and it loses power when I plug the chord into the xbox, as soon as I do that I hear a tick and the orange light from the power chord turns off.

Whagi

What is the voltage rating on the PSU, if its 100 - 110v then you have probably blew the PSU, thats why it will be blowing your mains house fuse. A plug adapter is not the only thing you would need for a PSU with those voltage ratings, you would also have
needed a step down transformer to convert 240v UK to 110v US.

See here for Xbox One PSU info
CLICK ME >>

RedCarGamer

Since is a electronic device, and the liquid entered to inside, probably something damaged inside, like CPU or motherboard or disc. You should look for a repair. (The warranty (if you have it) will not cover for this.

You can ask where for a repair at Microsoft
here.

Xbox One Power Issue