XBOX ONE play and charge kit issue

I have an issue with the play and charge kit for the xbox one controller.

What I am finding is that when I plug the charge cable into the controller, sometimes it will connect and other times, no matter how much I take it out and try again it doesn't connect. The charge light will come on, but soon as I move the controller it
goes out.

Is there a way to clean the connections on the cable and also the controller.

Any suggestions appreciated.

:)

 

Play & Charge Kit

Hi there FairyTact,

If you would like more information on the Play and Charge Kit. Check out these resources for the Play and Charge Kit:

• Using the Play & Charge Kit battery pack
• Troubleshoot the Xbox One Play & Charge Kit battery pack

Hope this helps.

 

rechargeable batteries

I don't use rechargeable batteries but I don't believe you can charge them as you play.

I use the official play & charge kit
www.xbox.com/.../play-and-charge-kit

Had mine since launch & never had an issue & the time between charges is quite long.

The play & charge kits I had for my 360 lasted about 8 years so I expect the xbox one one to be the same.

 

I got rid of the cable that came with the kit and went for a 4m long micro USB cable works just as well and I hvae extra room