Xbox one Play and charge battery pack

Discus and support Xbox one Play and charge battery pack in XBoX on Consoles to solve the problem; Hi guys, we are having problems with our play and charge kit battery pack. It has stopped charging so we have to be constantly wired in. Now, the... Discussion in 'XBoX on Consoles' started by TamrynH, Sep 15, 2019.

  1. TamrynH
    TamrynH Guest

    Xbox one Play and charge battery pack


    Hi guys, we are having problems with our play and charge kit battery pack. It has stopped charging so we have to be constantly wired in. Now, the problem is that we bought it ages ago for a new controller, but only recently started using it in the last couple
    months. I can't for the life of me remember which store we purchased it from now either and can't find any receipt. So what do we do? I can't find anything at all relating to battery packs not charging Xbox one Play and charge battery pack :(

    Cheers

    :)
     
    TamrynH, Sep 15, 2019
    #1
  2. Deemushunter Win User

    Xbox one controller says it's connected but isn't working

    To resolve this issue, determine the faulty component and then replace that component:

    The Xbox One Wireless Controller

    To troubleshoot the wireless controller, try using AA batteries, or try a different Xbox One Rechargeable Battery Pack to verify that nothing is wrong with the controller. If the controller works with different batteries, it isn't causing the issue.

    The Xbox One Play & Charge cable

    To check whether the cable is the problem, try a different Play & Charge cable (or any standard USB to micro-USB cable) to charge the battery. If the battery charges correctly with a different cable, your charge cable is faulty.

    The rechargeable battery

    To troubleshoot the rechargeable battery, try the following:

    Use a cotton swab and some isopropyl alcohol to clean the four gold contacts on the Xbox One Rechargeable Battery Pack and on the Xbox One Wireless Controller. Then try to charge the battery again.

    Try a different Xbox One Rechargeable Battery Pack with the charge cable. If the second battery charges correctly, your original battery is faulty.
  3. Deemushunter Win User

    Play and charge issue.

    To resolve this issue, determine the faulty component and then replace that component:

    The Xbox One Wireless Controller

    To troubleshoot the wireless controller, try using AA batteries, or try a different Xbox One Rechargeable Battery Pack to verify that nothing is wrong with the controller. If the controller works with different batteries, it isn't causing the issue.

    The Xbox One Play & Charge cable

    To check whether the cable is the problem, try a different Play & Charge cable (or any standard USB to micro-USB cable) to charge the battery. If the battery charges correctly with a different cable, your charge cable is faulty.

    The rechargeable battery

    To troubleshoot the rechargeable battery, try the following:

    Use a cotton swab and some isopropyl alcohol to clean the four gold contacts on the Xbox One Rechargeable Battery Pack and on the Xbox One Wireless Controller. Then try to charge the battery again.

    Try a different Xbox One Rechargeable Battery Pack with the charge cable. If the second battery charges correctly, your original battery is faulty.
  4. XBF Diego M Win User

    Xbox One Controller Battery Status on PC?

  5. XBF Crystal P Win User

    Play & Charge Kit

  6. Internet Expert Win User

    Xbox one controllers are trash

    Batteries in the Xbox One controller are meant to be replaceable, normally with AA-batteries.

    Are you using disposable or rechargeable batteries?

    If you are using rechargeables, such as the
    Xbox Play and Charge Kit
    , and the battery pack isn't able to hold a charge anymore, you'll just need to replace it.
Thema:

Xbox one Play and charge battery pack

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