Xbox one passkey forgotten

Thank you.

I rechecked all of my settings and found a parental block on my service provider that affected the xbox. Removed it, restarted the xbox and it then downloaded updates indicating internet access was restored.

I was then able to proceed as per others advice. By that time I remembered the passkey and it still worked.

Anyway the lesson is if you've blocked your kids for misdemeanors it helps to unblock when sentence has been served. Doh!

Many thanks to all.

Hello! in this link there is information that will help you to create a new xbox one passkey.
I hope it helps you.

https://support.xbox.com/en-US/my-account/security/forgot-xbox-one-passkey_OLD

Hello Steve,

Thanks for reaching out to the forums. We understand you have issue with the passkey. You are correct when entering it wrong three times it will prompt for password, then can delete. If asking for permissions, sounds like the child account is logged in.
Make sure the child account is not logged in then try and reset the passkey.

Thanks,

Brad

Basically what the article that the previous poster put in says.

If you forgot your passkey on the Xbox One you can enter in a wrong passkey 3 times and then it will ask you for your password for your account once you put that in you can choose to put in a new passkey or leave the feature of having to put in a passkey
everytime off.

A forgotten passkey defaults to your Microsoft account password. If you forget your passkey, the console will default to your Microsoft account password as a fail-safe

Support xbox one passkey has more information to assist you.