Xbox One party chat, can't unmute anyone

Sexy Vexy · Apr 8, 2018

I've already checked all my setting and they allow voice chat with everyone, but I still can't unmute my friends in the party. help?

:)

Poang · Apr 8, 2018

One Friend's Xbox Live Profile Is Permanently Muted

Dear Xbox Live and Community,

I have one friend whose profile is permanently muted on Xbox Live. I can have two-way chats with anyone else in my contact list and total strangers for that matter, but when I try to party/game chat with this one particular friend, I cannot hear him talk.
He can hear me; I can't hear him.

In the party chat settings, it shows his profile as muted (there is an option to "unmute" him). When I try to toggle that option, there is no change to the setting. If I go to his actual profile in my friend's list, it shows his profile muted by default.
I am able to toggle the option to unmute his profile. The option changes from "unmute" to "mute" (indicating he should now be unmuted). However, nothing changes in the party chat. If I leave his profile and immediately re-open it, the option has automatically
switch back to "unmute" (indicating he is once again muted).

Anyone had this issue? It's terribly frustrating.

XxTAPOUT12xX47 · Apr 8, 2018

Xbox one party chat mute by its self

xbox one party chat has been messed up for days. You can't unmute your friends when you didnt even mute them in the first place. You need to fix this asap. A problem like this should not happen.

bowski477 · Apr 9, 2018

This is a known glitch at the moment. Xbox is aware of the issue.

Xbox Live Service Status | Xbox Live Service Outage

bowski477

This is a known glitch at the moment. Xbox is aware of the issue.

https://support.xbox.com/en-US/xbox-live-status

El Mago tv

- Check that your privacy settings allow communication with everyone.
- Unmute or unblock the person you’re trying to chat with. To unmute, go to Party chat and do the following:
  1. Expand the party roster.
  2. Select the person whom you want to unmute.
  3. Select Unmute.
- Check that you have joined party chat from within the party window.
- See if you’re experiencing network latency or other network issues. To do this, check the detailed network statistics for your network. For more information, see Network
  settings on Xbox One.
- Try the steps in the Xbox One Multiplayer Game Solution.

ChiefJoboo

Please see this troubleshooting page on this problem:
https://support.xbox.com/xbox-one/console/troubleshoot-xbox-one-party-audio

Most notably, this part:

Not hearing the other person after joining the party

If you can’t hear the person you’re trying to chat with after joining their party, try these tips:

Check that your privacy settings allow communication with everyone.
Unmute or unblock the person you’re trying to chat with. To unmute, go to
Party chat and do the following:
1. Expand the party roster.
2. Select the person whom you want to unmute.
3. Select Unmute.
Check that you have joined party chat from within the party window.
See if you’re experiencing network latency or other network issues. To do this, check the detailed network statistics for your network. For more information, see

Network settings on Xbox One.
Try the steps in the
Xbox One Multiplayer Game Solution.

Also note that you can check your NAT type in Settings > Network (the center column there).

And also, don't forget to try a power cycle by turning off your console and unplugging it for 30 seconds, that can't hurt.

Petiuee

Tap the Xbox button. In the guide, click on Multiplayer > Party. Tap on Party to open up the party roster, and select the people you want to unmute, and select Unmute. If your chat audio
is not clear or a bit choppy, this could also be related to your Xbox One controller update.

Jesse E'

In the Twitch Xbox App settings, just make sure Party Chat is "Unmuted."

Xbox One party chat, can't unmute anyone