Xbox One Original wont turn on

carislev · Mar 25, 2019

Hi -- when I turn the console on, the noise turns on and after about 5 seconds it just turns off (nothing comes on the screen). There was no damage and nothing different happening. Guidance?

:)

XBF Nestor S

Hey there Feaurion thanks for taking the time to bring this issue to us.

We apologize for the inconvenience this has caused but rest assured we are here to help, short answer is we believe the issue is on the PSU so we suggest checking out our

Retailers page to look for a supported place to pick up a replacement! Give it a shot and let us know how it goes!

Kareem Midani

Well you might want to unplug all wires from it for a breather :/ and try again

XBF Crystal P

Hi there Carislev,

Thanks for the reply. I'm sorry to hear about the issue with the Xbox One original not powering on. Since you are on the Xbox One Original, I recommend to try the following article:

Xbox One Power Supply Solution.

Try this out and let us know the results.

XBF Felixx P

Hello
carislev,

Thanks for reaching out to Xbox forums support.

I'm sorry to hear about the issues that you're experiencing with the Xbox not powering on.

Below I will provide you with a helpful link of troubleshooting steps to try to get that resolved for you:

Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

I hope this helps!

Let us know! Good luck!

Felix

Xbox forums support

m1l7onG

make sure that you have connected the console directly from the outlet because sometimes that cause that issue, other tip could be: don't let your console or power brick near a magnetic sources like speakers that have big magnets.

Xbox One Original wont turn on