Xbox one online play issues on a cascaded router behind ATT BGW-210

Discus and support Xbox one online play issues on a cascaded router behind ATT BGW-210 in XBoX on Consoles to solve the problem; Alright, this one may be a doozy. I have a fiber connection, with a tp link router set up behind the ATT BGW-210 gateway in passthrough cascaded mode.... Discussion in 'XBoX on Consoles' started by ChrisMazzonna, Apr 4, 2020.

  1. Xbox one online play issues on a cascaded router behind ATT BGW-210


    Alright, this one may be a doozy.

    I have a fiber connection, with a tp link router set up behind the ATT BGW-210 gateway in passthrough cascaded mode. I did this because of the horrible bufferbloat issues when going using only the ATT gateway.
    Everything works perfectly on my PC and PS4, I can play games online with no issues.

    The Xbox however has an issue. No online games/ matchmaking works despite the NAT showing as open, and all other connection tests working perfectly. The console is able to download games, connect to Xbox
    live, etc, it just will not matchmake or connect to any online game.

    When connecting the Xbox to my phone's mobile hotspot however, it can play online, meaning the issue has to be network related. However, seeing as the PS4 works fine, AND the upnp on my cascaded router is
    picking up the Xbox one, I doubt that port forwarding is the issue.

    It feels like I have tested for all sources of the problem, but there must be something I'm missing. I have also tried changing the DNS settings on the Xbox, doing, soft, hard resets, etc.

    :)
     
    ChrisMazzonna, Apr 4, 2020
    #1
  2. XBF Brad A Win User

    Xbox one online play issues on a cascaded router behind ATT BGW-210

    Hi Chris,

    Thanks for reaching out to the forums. We see you are having issues with online play with the Xbox. We recommend reaching out to your ISP. AS there may be a block or something on certain ports. Have known a couple ISP to temporary block ports due to issues.

    Thanks,

    Brad
  3. ChrisMazzonna Win User

    Xbox one online play issues on a cascaded router behind ATT BGW-210

    Brad,

    Thanks for the response, but i doubt that is the issue. If the Xbox is connected directly to the ISP's gateway, it works. However, the performance isnt great, which is why I have my own router set up behind it. So i Don't think that a port being blocked
    by the ISP would be the issue.
  4. nointent5 Win User

    Xbox One and Xbox 360 NAT issues

  5. ncinsguy Win User

    Can't finish a game...

    i figured it out...i have ATT U-verse and the router they gave me is not compatible with Windows Home Server so i had to put a router behind it in my network so i could use remote access. i had the xbox connected to the 2nd router before, when i put to
    ATT's router i got through a whole game so the problem is connecting through the 2nd router...but i still don't get why i didn't lose connection with any other games while connected the original way.
  6. Jason McKennon Win User

    How do I fix the msftconnecttest

    It only appears on my xbox one. I am using a ATT fiber router.
Thema:

Xbox one online play issues on a cascaded router behind ATT BGW-210

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