Xbox One OneGuide Channel Sorting

Discus and support Xbox One OneGuide Channel Sorting in XBoX Games and Apps to solve the problem; Hi All, I have set up Oneguide and it lists all the UK Freeview Channels fine and seems to work well. I have noticed that like most TV electronic TV... Discussion in 'XBoX Games and Apps' started by Nick White GBR, Jan 13, 2015.

  1. Nick White GBR
    Nick White GBR Guest

    Xbox One OneGuide Channel Sorting


    Hi All,

    I have set up Oneguide and it lists all the UK Freeview Channels fine and seems to work well.

    I have noticed that like most TV electronic TV guides it sorts the channels by their channel numbers

    and does so even when you add a channel as a favorite.

    However, I have a Toshiba TV and with it's epg you are able to sort both the guide and favorites

    into channel groups. To clarify, I can group all of the BBC channels together so I get BBC1, BBC2,

    BBC3 etc. and all of the channel 4 channels etc. displayed consecutively rather than having to hunt

    around or use voice commands.

    Would it be possible for the OneGuide team to add this type of sorting functionality to the application

    in the next update (I'm sure it would not take a great deal of man hours to implement).

    Here's hoping.

    Thanks.

    :)
     
    Nick White GBR, Jan 13, 2015
    #1
  2. MisterFizzle
    MisterFizzle Guest
    Using OneGuide on Xbox One

    So I can watch TV on my Xbox now?

    One of the cool new features on the Xbox One is the ability to integrate your cable box into your console so that you can watch TV using your Xbox One. To get started, check out this guide on how to

    Set up live TV with your Xbox One    . You can also use some functions of the
    OneGuide with your DVR    .

    Cool, so what can I do with this OneGuide?



    Once you have your cable box and OneGuide all set up, you can
    personalize the OneGuide     with features like family settings, hiding standard def channels, and adding channels to your favorites list. Another cool feature with the OneGuide is the Apps Channel. This will let Apps like Netflix or TED appear in your OneGuide
    like regular TV channels. This article has the steps you’ll need to
    Use the App channels list with Xbox One and the OneGuide    .

    I have everything. Now how do I watch TV on my Xbox One?



    Now that you know all these cool things that you can do with the OneGuide, how do you get to watch all my favorite stuff? With the new Kinect on Xbox One you can use either voice commands or your controller to

    Watch TV with the OneGuide    .

    Congratulations! You’re all set to kick back on the couch and swap between your favorite games and your favorite shows without even having to lift a finger.
     
    MisterFizzle, Jan 13, 2015
    #2
  3. Mister Beep
    Mister Beep Guest
    Channels are incorrect

    VooDoo90,

    The best way to report the incorrect channels in the OneGuide troubleshooting section in your Xbox One settings.

    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'TV & OneGuide'.
    • Select 'Troubleshooting'.
    • From here select 'Report a OneGuide problem' and select 'Wrong channel'.
    This will report the error directly to the proper folks.
     
    Mister Beep, Jan 13, 2015
    #3
  4. Jordan111 Win User

    OneGuide channels are wrong after Time Warner Cable new lineup

    Since TWC is consolidating SD and HD channels, AMC now shows as channel 35.

    There is a OneGuide setting that will automatically hide duplicate SD channels if an HD channel exists. Since I had this enabled, OneGuide did not even show channel 35.

    So if a channel is completing missing from OneGuide, it may help to disable that setting until the new OneGuide is released.

    After disabling that option, I went through the guide and set as many favorites as I could using the old SD channels (many of which seem to be the same). I will just rely on using favorites until this is sorted out.
  5. Mister Beep Win User

    Channels are incorrect

    VooDoo90,

    The best way to report the incorrect channels in the OneGuide troubleshooting section in your Xbox One settings.

    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'TV & OneGuide'.
    • Select 'Troubleshooting'.
    • From here select 'Report a OneGuide problem' and select 'Wrong channel'.
    This will report the error directly to the proper folks.
  6. eicastic1 Win User

    Comcast channels wrong

    I think the problem is that going to "OneGuide settings -> Troubleshooting -> Report a OneGuide Problem" and entering the channel and a correct number isn't really triggering a review because the channel number is already correct (because two numbers are
    showing in OneGuide for that channel)!

    The problem is that there are multiple listings for the channel in the OneGuide. For example, here in Richmond, the OneGuide shows ESPNHD on 252 and 850. The correct channel is 850. Channel number 252 is now a defunt channel in Richmond and has no programming
    on it--the channel no longer exists. So I'm assuming that when the guide data was updated on Microsoft's servers the delete channels didn't get removed--only new ones were added or existing ones were updated. As such we now have two channel numbers for the
    same channel in a lot of cases.

    Having two numbers means voice commands don't work--it seems that the lowest channel number is chosen when there are duplicates ("xbox watch ESPN" pulls up 252, which is non-existent, instead of 850).

    We here in Richmond simply need the defunct/dead channels removed from the OneGuide.

    Reporting it through the console doesn't seem to be fixing this problem.
  7. lll Das lll Win User

    OneGuide channels are wrong after Time Warner Cable new lineup

    I have this problem in Raleigh as well. One thing you can do is reset your OneGuide under TV/Oneguide settings. Then uncheck the hide SD duplicate box as jnmarr said. This will at least update your Oneguide to have the correct channels. However, this
    does not fix the "Watch Channel" command via kinect. I'm not sure why the Xbox doesn't update the "Watch channel" command when the OneGuide is updated. They really need to fix this soon, seeing that so many people bought new Xbox Ones last week.

    Also, MS really needs to update the "Watch" command to include numbers. Then at least we could say "Watch Channel 3" if we wanted to watch the new WRAL channel number.
  8. Mister Maka Win User

    OneGuide is not showing information

    Hey there! If you're running into trouble with OneGuide content not listing correct be sure to report the channel lineup within the app.

    To report an issue check out this
    OneGuide Channel Troubleshooter    . Thanks!
Thema:

Xbox One OneGuide Channel Sorting

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