Xbox One Not Working

Discus and support Xbox One Not Working in XBoX on Consoles to solve the problem; My son's Xbox One was a year old in February. It no longer works and we've been through all of the troubleshooting. We have been told that we need to... Discussion in 'XBoX on Consoles' started by MarbleSauce8902, Jun 26, 2017.

  1. MarbleSauce8902
    MarbleSauce8902 Guest

    Xbox One Not Working


    My son's Xbox One was a year old in February. It no longer works and we've been through all of the troubleshooting.

    We have been told that we need to mail it in and have it repaired for $130. Even though his grandfather offered to pay for the repair. he is not interested. He thinks it is terrible customer service and refused to pay for a repair even though it is not his
    money that will be used for the repair.

    I am extremely disappointed in Microsoft and needless to say, my son will no longer be an Xbox user. He is boycotting!!!

    Gina

    :)
     
    MarbleSauce8902, Jun 26, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    Xbox One not working!

    Here in the U.K. the shipping label is emailed to you & you print it out.

    Would think it's the same in other countries but can't be 100% certain.

    I'd contact support again & ask if i was you.
     
    Daft Badger, Jun 26, 2017
    #2
  3. AIDY81
    AIDY81 Guest
    Xbox one not working

    That's about two weeks now my Xbox one has been down not loading games and when it does the very odd time it's so slow. Don't no whether to buy a new one or try and get it fixed but it's around £110 quid. What a waste of £500 quid
     
    AIDY81, Jun 26, 2017
    #3
  4. ShadowAckers Win User

    XBOX ONE will not work.

    I have quite literally tried everything i have found online short of ripping it apart or throwing the thing out my third story window onto the concrete below. The only thing this console is good for right now is a $500 paperweight that lights up every now
    and then.
  5. Mister Quimby Win User

    XBOX ONE will not work.

    Hey there ShadowAckers!

    Sorry to hear about booting issues. I recommend trying a few troubleshooting steps to see if we can get this issue sorted.

    Please give the following steps a try:



    • Press and hold the power button on your Xbox One console for 5 seconds.
    • Once your console is powered off, unplug the power cord.
    • Wait 5 minutes and then plug in your console.
    • Power on your console to see if your console is recognized by your TV.
    • If the issue continues, try using a different HDMI cable if possible.

    Give the suggested steps a shot and let us know if you are still experiencing the same issue.
  6. WPAK Win User

    Xbox one not working

    Hi there,

    please be aware that this forum section is for the managing account for the fixxbox 360.

    Have you tried the power cycle via the exact steps mentioned here:
    support.xbox.com/.../power-cycle-console

    Let us know the results?
  7. ThisBeaverBites Win User

    Xbox one not working

    having the same issue after 1 week of use...soft reset and fully unplugging it hasnt worked
  8. AquarrzSudnnym Win User

    Xbox one not working

    Firstly, If you are in the Xbox Insiders preview program you CANT use offline system updates (OSU).

    If you are using WiFi to connect to your router/gateway try a wired ethernet cable connection.

    Power cycle your router and wait till its fully functional before turning the console back on. The update should continue to complete as well as reboot.

    Have patience when it reboots and it should return to your Home screen and/or controller passkey input screen.
Thema:

Xbox One Not Working

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