Xbox One not working

Discus and support Xbox One not working in XBoX on Consoles to solve the problem; Hello Microsoft. I had my Xbox one for 2 years now and I've never received this problem until recently. At first my Xbox turned off by itself and was... Discussion in 'XBoX on Consoles' started by Blvck Citi, Nov 6, 2017.

  1. Blvck Citi
    Blvck Citi Guest

    Xbox One not working


    Hello Microsoft. I had my Xbox one for 2 years now and I've never received this problem until recently. At first my Xbox turned off by itself and was skipping during the startup when I tried to turn it back on, I had to factory reset it just to bring it
    back to normal. It worked normally for few days, then I went to turn my system on again the same week and had to factory reset it again, this time my cloud save files were corrupted and all my games and apps loaded slow and my saves couldn't sync. Mind you
    this all started after the most recent update. I called Xbox support and spoke to a representative and did step by step what they told me to do, a day or two later now and my Xbox just won't turn on, I'll be stuck on the startup screen for about an hour and
    then my screen would go black with nothing afterwards, I can't even turn it off when it's like this. I've tried everything from hard resetting to taking out all the wires, nothing works. I only had my Xbox for two years and take great care of it. Any solutions?

    :)
     
    Blvck Citi, Nov 6, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    Xbox One not working!

    Here in the U.K. the shipping label is emailed to you & you print it out.

    Would think it's the same in other countries but can't be 100% certain.

    I'd contact support again & ask if i was you.
     
    Daft Badger, Nov 6, 2017
    #2
  3. AIDY81
    AIDY81 Guest
    Xbox one not working

    That's about two weeks now my Xbox one has been down not loading games and when it does the very odd time it's so slow. Don't no whether to buy a new one or try and get it fixed but it's around £110 quid. What a waste of £500 quid
     
    AIDY81, Nov 6, 2017
    #3
  4. ShadowAckers Win User

    XBOX ONE will not work.

    I have quite literally tried everything i have found online short of ripping it apart or throwing the thing out my third story window onto the concrete below. The only thing this console is good for right now is a $500 paperweight that lights up every now
    and then.
  5. Mister Quimby Win User

    XBOX ONE will not work.

    Hey there ShadowAckers!

    Sorry to hear about booting issues. I recommend trying a few troubleshooting steps to see if we can get this issue sorted.

    Please give the following steps a try:



    • Press and hold the power button on your Xbox One console for 5 seconds.
    • Once your console is powered off, unplug the power cord.
    • Wait 5 minutes and then plug in your console.
    • Power on your console to see if your console is recognized by your TV.
    • If the issue continues, try using a different HDMI cable if possible.

    Give the suggested steps a shot and let us know if you are still experiencing the same issue.
  6. WPAK Win User

    Xbox one not working

    Hi there,

    please be aware that this forum section is for the managing account for the fixxbox 360.

    Have you tried the power cycle via the exact steps mentioned here:
    support.xbox.com/.../power-cycle-console

    Let us know the results?
  7. ThisBeaverBites Win User

    Xbox one not working

    having the same issue after 1 week of use...soft reset and fully unplugging it hasnt worked
  8. AquarrzSudnnym Win User

    Xbox one not working

    Firstly, If you are in the Xbox Insiders preview program you CANT use offline system updates (OSU).

    If you are using WiFi to connect to your router/gateway try a wired ethernet cable connection.

    Power cycle your router and wait till its fully functional before turning the console back on. The update should continue to complete as well as reboot.

    Have patience when it reboots and it should return to your Home screen and/or controller passkey input screen.
Thema:

Xbox One not working

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