Xbox One not working right!

CyrusTheVirus50 · Mar 17, 2018

Every time I log onto my Xbox one the “A” button never works until I join a game. I tried my other remotes it doesn’t help at all. It shows on my screen I’m clicking “a” but it won’t do anything. I either have to hold it down for a really long time or just
spam “a” till it works. This is an only out of game problem once I’m in a game it doesn’t do it anymore. PLEASE HELP!

(Ps the only topic I can pick is IDARB and idk what it means but please help)

:)

CrimsonReaper76 · Mar 17, 2018

Xbox one wireless not working right?

My cousins play fine when they're online even when i get on mine. The only thing i see is i lag on a specific game only and thats Battlefield 4. But they don't.

SaintAvalon · Mar 17, 2018

Xbox one wireless not working right?

So are there multiple xbox one's in your home? The same network? If they are in your home that could be an issue. Some routers can't handle multiple xbox's connected.

If that's not it let us know.

Mister Quasar · Mar 19, 2018

Thanks for letting us know, CyrusTheVirus50!

To start, can you try
checking to make sure those controllers are fully updated and let us know if you see any changes after that?

If not, the next step to try would be to
Reset the Console to Factory Defaults - there's an option that will keep your games/apps installed to the console, so you don't need to worry about redownloading those.

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

I understand the main issue right now is that your brother can't sign in to his account. If you have two-step verification enabled, please try temporarily disabling it from this link:

https://account.live.com/proofs/manage/additional

then try signing in to the Xbox again. If the issue continues, try changing your Microsoft account password and use the new one to sign in on the console.

Also, please test connecting your Xbox to a different network to rule out any network related problems. You can do this by setting up your smartphone as a mobile hotspot and connecting the console to that network. Let me know if the same problem happens or if anything changes after trying these steps.

Best regards.

Mister Quasar

Thanks for letting us know, CyrusTheVirus50!

To start, can you try
checking to make sure those controllers are fully updated and let us know if you see any changes after that?

If not, the next step to try would be to
Reset the Console to Factory Defaults - there's an option that will keep your games/apps installed to the console, so you don't need to worry about redownloading those.

ZombieJesterCOE

Posting the error code will really help out everyone here. If you can update the thread if you are still having issues we can see if we can direct you in the right direction.

ChiefJoboo

The next time you get the startup error menu please go to Troubleshoot > Reset console keeping games and apps.

Otherwise, please do this manually by going to Settings > System > Console Info & Updates > Reset console > "keep games and apps".

This may fix things and you will have to redownload your profile after this, so make sure you know the login info.

If you remember the error code please go here to follow what is recommended:
https://support.xbox.com/xbox-one/console/startup-error-solution

WattyNuela

The inconvenience persists even when you connect the controller with a USB cable?

Xbox One not working right!