Xbox One not working after trying an update

Eoin8 · Dec 16, 2019

My issue started with an update a couple of weeks ago that would not complete (pause and restart each time).

Update produced this code

xbox error code: E105 00000000 8007045D after multiple restarts to attempt a quick solution I did a restore to factory reset.

After reset to default settings produced this code

xbox error code: E102 10030C02 8007045D

Now my Xbox One won’t boot up at all. I have over 12 months left on warranty.

Microsoft repair service won’t complete the repair request instead sends me back to service page which sends me again to the service repair form which I cannot complete.

I have tried the various options for entering troubleshoot mode etc, nothing worked. Any help?

:)

FjallmarRuno

I'm having same issue, however when you do the steps you provide it says "Call and chat services are unavailable for this option" or something along that line. It's awful.

XBF Leo G

Hello Eoin8,

Thank you for posting on the Xbox forums. We understand that your console is failing to download the system update, and now the console is not turning on. You did take the correct step in attempting to

request a repair for the console not turning on. Since the repair website is not allowing you to set up a repair, we suggest reaching out to the Xbox Support Team. They will be able to assist you with creating a repair order. We will provide steps on how
to contact the
Xbox Support Team. Be sure to let us know the results!

How to contact the Xbox Support Team:

Click the support team link we provided
Select Contact Us
Select Hardware & network in the first drop down box
Select I need help setting up my network in the second drop down box
Select Xbox One in the third drop down box
Select Next
Select Request a call

RaggedSafe647

was well on the update, after update the xbox one did not work more games !!

UNICORN WRAITH

[UPDATE] after most recent Xbox one update destiny 2 still not working

AlisonFranke

As additional steps, if all of above don't work neither the factory reset, try an offline update to reset your Xbox One OS, maybe something is corrupted, follow instruction on this page https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

How often does X box update? Mine shows that it is fully up-to-date but the last update was on 8/16. I thought it updated more frequently than that?

I will try the offline update after work this evening.

Xbox One not working after trying an update